Billing Specialist (B2B)

Location: Hybrid in Lehi, Utah, United States; 3 days in the office and 2 days working from home. Occasional meetings with Australian counterparts may take place outside standard U.S. business hours.

Company

hirify.global operates a unified platform for compliance, prequalification, safety, and performance benchmarking, serving 360,000 businesses across more than 120 countries.

What you will do

• Process, review, and issue high-volume invoices and credit adjustments with accurate documentation.
• Perform data entry, validation, reconciliations, and cross-system checks to maintain complete billing records.
• Execute month-end close activities across billing and financial systems.
• Collaborate with customers, sales, customer service, account managers, and accounting on subscription billing and revenue recognition.
• Manage billing inquiries and escalations through email, phone, Salesforce, and Jira.
• Participate in Australian time zone meetings and support projects that improve billing operations and efficiency.

Requirements

• At least 3 years of experience in billing, accounting, or related financial operations.
• Exceptional attention to detail and accuracy, including the ability to identify errors, perform reconciliations, validate data, and resolve billing discrepancies.
• Ability to work independently with urgency and efficiency in a fast-paced, high-volume environment.
• Strong written and verbal communication skills for cross-functional collaboration, explaining complex billing scenarios, and resolving disputes.
• Proficiency in Excel, Word, Outlook, CoPilot, and Adobe Acrobat.
• Experience collaborating in meetings and on projects in a team-oriented environment.
• Experience with financial systems such as NetSuite, Zuora, or other subscription-based billing platforms.
• Solid understanding of basic billing and accounting principles.

Culture & Benefits

• Hybrid schedule with 3 days in the Lehi office and 2 days working from home.
• Cross-functional collaboration with customers, sales, customer service, account management, accounting, and Australian counterparts.
• Work in a fast-paced, high-volume environment focused on accurate and efficient billing operations.