Manager, Solutions Consulting (SaaS)

Location: New York hub or remote within the Eastern US time zone.

Annual base salary: $185,600–$316,800 USD.

Company

Figma develops a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Lead and motivate a diverse team of Solutions Consultants supporting AMER enterprise accounts.
• Participate in customer and prospect meetings alongside the team.
• Provide training, mentorship, hiring support, and career development.
• Define and execute technical pre- and post-sales strategies with Sales, Product, Customer Experience, and Support.
• Build programs that scale the Solutions Consulting function and increase customer impact.
• Monitor team performance and support the team in exceeding goals.

Requirements

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback.
• 8+ years of relevant customer-facing technical experience in Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization.
• Ability to design and implement strategic programs that drive impact across teams while acting as a hands-on problem solver and coach.
• Excellent verbal and written communication skills with practitioner and executive audiences.
• Ability to present complex technical concepts clearly and concisely to technical and non-technical audiences.
• Demonstrated success collaborating with Sales, Product, Customer Success, and Support.

Nice to have

• Practical experience using or working with Figma.
• Experience working across multiple time zones.
• Knowledge of light scripting, querying, or prototyping.

Culture & Benefits

• Full-time employment with the option to work from the New York hub or remotely within the Eastern US time zone.
• Equity, health, dental, and vision coverage, and retirement benefits with company contributions.
• Parental leave, reproductive and family planning support, and mental health and wellness benefits.
• Paid time off, paid sick leave, holidays, flexible PTO for eligible exempt employees, and possible recharge days.
• Possible cell phone, home internet, and lifestyle spending reimbursements.
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.

Hiring process

• Video interviews require candidates to keep their cameras on.
• Hired candidates must attend in-person onboarding.