Executive Business Partner

Location: Remote within the US; not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team in-person meetings.

Salary: $108,720–$142,000 annually, depending on location.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Manage complex executive calendars, prioritize meeting requests, redirect requests as needed, and make decisions on behalf of executives.
• Coordinate domestic and international travel, expenses, special events, team activities, meetings, agendas, presentations, minutes, and follow-up actions.
• Partner with GTM executives and their direct reports to advance business priorities, identify challenges, and keep teams and projects on track.
• Build cross-functional relationships with Executive Business Partners and administrative partners.
• Plan and facilitate virtual, in-person, and hybrid leadership summits, team-building events, and GTM offsites.
• Develop a strong understanding of the business to support executives, teams, and ongoing organizational priorities.

Requirements

• 5+ years of experience supporting executives in a fast-paced environment, including decision-making in ambiguous situations with changing priorities.
• Superior attention to detail, high integrity, and discretion when handling confidential information.
• Demonstrated ability to build cross-functional relationships and keep multiple teams and projects on track in parallel.
• Experience planning domestic and international travel, including air travel, hotel accommodations, and visa requirements.
• Ability to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events.
• Proficiency with common administrative tools such as G Suite, Zoom, and Slack.
• Excellent time management, problem-solving, anticipation of needs, and multitasking skills.

Nice to have

• Previous support experience in the high-tech industry.
• Understanding of business operating cadences and team requirements.
• Experience with contract management and procurement processes.
• Ability to conduct research and create reports or presentations.
• Experience managing travel and entertainment expenses to budget.
• Strong written and verbal communication skills.
• Ability to think creatively and pivot when needed.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional offsites, customer meetings, or other project and team meetings.
• Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
• Potential eligibility for an equity plan and corporate bonus plan.
• Inclusive culture focused on connection, global collaboration, initiative, problem-solving, and positive community impact.

Hiring process

• Hiring decisions are made by Twilio employees, with artificial intelligence used to support hiring-process efficiency.
• A formal interview process is required; interviews are not conducted exclusively through text-based messaging apps.