Application System Analyst Lead (Epic Revenue Cycle)

Location: Tyler, TX, US. Full-time onsite schedule, 5 days per week, 8 hours per day. Travel and additional hours may be required during critical problems.

Company

hirify.global provides healthcare services and operates healthcare information systems supporting clinical and business operations.

What you will do

• Lead application implementation phases including build, configuration, testing, go-live support, optimization, and vendor changes.
• Oversee application support, including Incident, Problem, Request, and Change Management, and act as an escalation point.
• Lead process and requirements analysis, process mapping, stakeholder analysis, specification gathering, and project status reporting.
• Analyze, design, configure, document, and maintain complex integrated application functionality and system processes.
• Coordinate multidisciplinary application teams, business process owners, compliance teams, end users, and client administrators.
• Organize workloads, mentor analysts, facilitate cross-training, and provide guidance on complex issues and projects.

Requirements

• 5–7 years of experience in healthcare, business, or information systems.
• Detailed healthcare knowledge and systems expertise, with expert understanding of assigned application and business workflows.
• Proficiency in the assigned Epic module, or Epic certification by the employment date; certifications and proficiencies must remain current through new-version training.
• Ability to independently coordinate and lead projects, develop functionality with little to no direction, and lead multidisciplinary teams.
• Excellent project management, written and verbal communication, interpersonal, customer service, organizational, multitasking, problem-solving, and teamwork skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work with minimal instruction on daily tasks and general direction on complex work, make work-group priority decisions, and resolve non-routine or escalated issues.
• Ability to mentor peers, share information, assist junior team members, and communicate complex data using meaningful charts and graphs.
• Ability to adjust to and implement change.

Nice to have

• Associate’s or bachelor’s degree in healthcare, business, or information systems.
• Supervisory experience.
• At least 2 years of project management experience or equivalent.
• Certifications related to the assigned area of focus.

Culture & Benefits

• Collaborative work with application, compliance, development, and business process teams.
• Opportunities for mentoring, cross-training, professional reading, seminars, workshops, and professional affiliations.
• Work focused on healthcare users, customer outcomes, quality standards, and continuous application improvement.