Application Analyst II (Healthcare Applications)

Location: Salem, Massachusetts, United States; hybrid work model with 1–2 onsite office days per week. Monday–Friday Eastern business hours are required.

Salary: $75,275.20–$109,553.60 annually.

Company

Mass General Brigham is a nonprofit healthcare system supporting patient care, medical research, teaching, and community service.

What you will do

• Support, maintain, troubleshoot, optimize, and enhance clinical and business applications.
• Review system requirements and business processes, then test, debug, and implement software solutions.
• Develop test plans and perform software quality assurance activities.
• Investigate application issues, resolve incidents, run reports, update tables, and support ongoing software operations.
• Partner with hospital departments, vendors, and Information Systems teams on upgrades, integrations, enhancements, and implementations.
• Lead and coordinate small-to-medium projects, train end users, and create user documentation.

Requirements

• Bachelor’s degree in Information Systems required; equivalent experience may be accepted instead.
• At least 2 years of experience developing, supporting, or operating software applications.
• Strong oral and written communication, interpersonal, analytical, and problem-solving skills.
• Ability to learn quickly and adapt to changing priorities.
• Knowledge of Microsoft Office 365 and common office productivity solutions.
• Ability to work onsite in Salem, Massachusetts 1–2 days per week and during Eastern business hours.

Culture & Benefits

• Regular full-time employment with a 40-hour work week and day shift.
• Hybrid work with a stable, secure, quiet, and compliant workstation required on remote days.
• Benefits, career advancement opportunities, differentials, premiums, bonuses where applicable, and recognition programs.
• Opportunities to support patient care, research, teaching, and community service.