Associate Systems Analyst - Ambulatory Team (EpicCare Ambulatory)

Location: Information Technology Center, 315 Point Marion Road, Morgantown, West Virginia, United States. Standard office environment with travel to other WVUHS facilities or affiliated sites for implementations, training, and support.

Company

hirify.global is part of West Virginia University Health System and provides healthcare services supported by organizational information technology systems.

What you will do

• Support the design, build, implementation, testing, maintenance, and optimization of EpicCare Ambulatory modules.
• Troubleshoot system issues, correct errors, manage basic user security settings, and escalate complex problems to senior analysts.
• Support data imports and exports, basic reporting, and the use of data insights to improve operational efficiency.
• Coordinate project scope, schedules, deliverables, documentation, risks, issues, meetings, and stakeholder communication.
• Provide classroom, one-on-one, remediation, and ongoing end-user training and support.
• Collaborate with business partners and senior team members to gather requirements and improve workflows.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or two years of relevant experience.
• Proven proficiency with EpicCare Ambulatory and experience supporting applicable business, clinical, imaging, or web application systems.
• Knowledge of systems administration, clinical data management, healthcare interoperability standards including HL7, FHIR, and DICOM.
• Knowledge of cloud-based healthcare applications, web services, reporting tools, and data analysis.
• Foundational skills in troubleshooting, testing, workflow analysis, documentation, communication, prioritization, and change management.
• Ability to perform frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping, and to sit for extended periods.

Culture & Benefits

• Full-time position with a 40-hour scheduled work week.
• Collaborative environment focused on continuous learning, knowledge sharing, feedback, and professional development.
• Training and workshops are provided, with relevant certifications or proficiencies potentially required within 90 days after formal training.
• Equal opportunity employment and reasonable accommodations for individuals with disabilities.