Application System Analyst Lead - Converge Revenue Cycle (Epic)

Location: Irving, TX, US; onsite at 5101 North O Connor Boulevard. Work schedule: Monday–Friday, 8AM–5PM. Minimum overnight travel up to 10%; additional travel and hours may be required during critical problems.

Company

Healthcare organization operating clinical and business information systems.

What you will do

• Lead application support, including incident, problem, request, and change management, serving as the escalation point for the focus area.
• Represent the focus area across implementation phases, including build, configuration, testing, go-live support, and optimization.
• Lead process and requirements analysis, process mapping, stakeholder analysis, specification gathering, and complex workflow design.
• Analyze, design, configure, and maintain Epic applications and integrated healthcare workflows.
• Coordinate application teams, compliance teams, business process owners, clients, and end users to define requirements, timelines, dependencies, and project strategy.
• Lead large or sensitive projects, distribute work, mentor analysts, facilitate cross-training, and provide oversight for deliverables and quality.

Requirements

• 5–7 years of experience in supported healthcare, business, or information systems.
• Detailed healthcare knowledge and systems expertise.
• Ability to independently coordinate and lead projects, develop functionality with little to no direction, and lead multidisciplinary teams.
• Ability to work with minimal day-to-day instruction and general direction on complex tasks and projects.
• Epic Analysts must be proficient in the assigned Epic module or become certified by the employment date; certifications or proficiencies must remain current through new-version training.
• Excellent project management, written and verbal communication, interpersonal, customer service, organizational, problem-solving, multitasking, and teamwork skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to present complex data meaningfully using charts and graphs and to adapt to and implement change.
• Ability to mentor peers, provide guidance on non-routine or escalated issues, and potentially supervise or direct team members.

Nice to have

• Associate or bachelor's degree focused on healthcare, business, or information systems.
• Supervisory experience.
• At least 2 years of project management experience or equivalent.
• Certifications related to the assigned area of focus.

Culture & Benefits

• Collaborative work with application development, compliance, business process owners, clinical stakeholders, and end users.
• Opportunities to coach analysts, facilitate cross-training, and support professional development.
• Work is performed within prescribed policies and requirements, with additional professional growth through reading, seminars, workshops, and professional affiliations.
• Regular Monday–Friday schedule from 8AM to 5PM.