Strategic Account Manager (Food Safety)

Location: Remote, United States

Company

hirify.global provides software, data, testing, certification, and regulatory solutions for food safety, quality, compliance, and supply chain transparency.

What you will do

• Develop and execute strategic account plans for customer retention, cross-selling, upselling, and share-of-wallet growth.
• Manage an assigned customer portfolio, bookings goals, expansion pipeline, revenue forecasts, and KPIs.
• Build trusted relationships with key stakeholders, senior leaders, and executive decision-makers.
• Identify customer needs and collaborate with specialist sales teams to deliver integrated solutions.
• Manage renewals, identify account risks, protect existing revenue, and lead strategic business reviews and customer meetings.
• Use Salesforce, customer insights, and pipeline data to manage opportunities and forecast accurately; travel as needed for customer relationships.

Requirements

• Bachelor's degree or equivalent experience.
• 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
• Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion.
• Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines.
• Strong ability to build executive-level relationships and navigate multiple customer stakeholders.
• Experience using CRM tools, ideally Salesforce, for opportunity management, reporting, and forecasting.
• Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments.
• Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors.
• Familiarity with customer success, account-based marketing, and cross-functional sales strategies.

Culture & Benefits

• Remote position based in the United States.
• Work focused on helping organizations address food safety, quality, regulatory compliance, and supply chain transparency challenges.
• Equal employment opportunities are provided without discrimination or harassment.
• Reasonable accommodation is available during the application and selection process.