Sales Operations Analyst (Life Sciences)

Location: Onsite in Burlington, MA, United States, 4+ days per week. Travel expectations are less than 10%.

Salary: $62,000–$78,000 per year.

Company

hirify.global Life Sciences provides automated biosample management solutions, genomic services, lab analysis, sample management and storage services, informatics software, and consumables for pharmaceutical, biotech, academic, and healthcare institutions.

What you will do

• Support the Business Strategy Director, Regional Sales Directors, Sales Managers, and sales leadership with operational administration and day-to-day sales support.
• Create complex dashboards and communicate key performance indicators and sales performance metrics.
• Support monthly, quarterly, and yearly planning, business direction, and business development efforts.
• Recommend Salesforce performance metrics and sales effectiveness tracking methods.
• Identify and implement process and platform improvements to increase sales productivity, reduce costs, simplify the sales process, and improve customer experience.
• Partner with stakeholders to plan and deliver prioritized future enhancements with effective resource planning and project management.

Requirements

• Bachelor’s degree in business or a related field.
• 3+ years of experience in Sales Operations with sales force effectiveness.
• Experience creating complex dashboards in Excel or similar programs using multiple dataset inputs.
• Experience manipulating and analyzing data in Excel, creating pivot tables, and using formulas.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with Salesforce and Oracle Cloud.
• Experience developing efficient operational processes and technology solutions, including dashboards for data visualization.
• Ability to understand strategic direction, goals, and support processes to facilitate business objectives.
• Result-oriented, success-driven, highly motivated, goal-oriented, and outgoing; able to show initiative, prioritize work independently, and drive issues to closure.
• Ability to build relationships with leaders, employees, customers, and stakeholders across functions and levels, with solid oral and written communication skills.

Culture & Benefits

• Customer-focused environment encouraging innovation, novel thinking, and collaborative work relationships.
• Work is grounded in customer focus, achievement, accountability, teamwork, employee value, and integrity.
• Onsite work in Burlington, MA at least four days per week.
• Travel is expected to be less than 10% of working time.