Portfolio Key Account Partner - New South Wales (Biopharma)

Location: Remote/Home-Based, with residence required within the assigned New South Wales territory; field-based customer engagement and travel are required, including home-office work and occasional work outside normal hours.

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, with marketed therapies in sleep disorders and epilepsy and a growing oncology portfolio.

What you will do

• Act as the single point of accountability for assigned key accounts and territories across access, pathways, and healthcare system domains.
• Build partnerships with centres of excellence, thought leaders, healthcare professionals, and senior strategic stakeholders across rare and specialist disease landscapes.
• Create, execute, and continuously refine account plans aligned with portfolio and brand strategy, customer needs, local pathways, access realities, and Integrated Care System priorities.
• Promote the portfolio through compliant in-person, virtual, and hybrid engagement while building clinical advocacy and achieving sales and performance targets.
• Identify local and Integrated Care System access opportunities and collaborate with Market Access colleagues to address prescribing and reimbursement barriers.
• Use CRM data, analytics, KPIs, and performance metrics to adapt strategies, maintain accurate records, report results, and contribute to national projects and capability-building initiatives.

Requirements

• Life Sciences graduate or equivalent.
• Experience in the pharmaceutical or biotech industry with exposure to medical and commercial functions.
• Strong track record in account management, business development, and customer engagement.
• Fully valid driving licence.
• Ability to understand, interpret, and communicate complex scientific and clinical concepts across multiple therapeutic areas.
• Deep understanding of healthcare systems, market dynamics, pricing and access strategies, payer environments, Integrated Care Systems, and stakeholder interdependencies.
• Ability to develop and adapt account and territory plans, manage complex healthcare ecosystems, and achieve commercial performance targets.
• Strong collaboration, orchestration, communication, influence, negotiation, interpersonal, digital, data, CRM, analytics, and omnichannel engagement skills.
• Ability to communicate clearly and effectively in English, verbally and in writing, with local, regional, and international stakeholders.
• Must reside within the territory of responsibility and be able to manage the required customer travel.

Nice to have

• Experience in rare diseases or specialist models.
• Experience leading or contributing to cross-regional or national initiatives, projects, pilots, best-practice activities, or capability-building programs.

Culture & Benefits

• Remote/home-based working with remote and multichannel customer engagement.
• Work across Medical, Scientific Engagement, Commercial, Market Access, Marketing, and other cross-functional teams.
• Operate with agility, integrity, strategic focus, and an entrepreneurial mindset.
• All activities must comply with local codes, regulations, internal policies, and the separation of promotional and non-promotional interactions.
• Travel and working outside normal hours may be required to meet business demands and customer coverage needs.