Account Manager for the French Market (SaaS)

Location: On-site in Barcelona, Spain

Company

hirify.global operates a SaaS business with an international team representing more than 35 nationalities.

What you will do

• Manage a portfolio of clients to strengthen relationships, maintain customer satisfaction, and support long-term retention.
• Implement strategic upsell initiatives to increase Monthly Recurring Revenue while delivering additional client value.
• Guide clients through platform features to improve product adoption and identify additional revenue opportunities.
• Conduct video demonstrations and business reviews to present new features and tailored solutions.
• Monitor upsell and retention metrics, analyze customer trends, and refine strategies to meet revenue goals.
• Represent hirify.global professionally and reinforce client loyalty as a brand ambassador.

Requirements

• 2–3+ years of experience in Account Management or Sales, preferably within a SaaS company.
• Fluency in French and proficiency in English.
• Experience in account management, customer success, or sales, with a client-focused problem-solving approach.
• Strong passion for customer success and helping clients grow.
• Highly organized and detail-oriented, with the ability to balance multiple priorities and long-term goals.
• Ownership- and results-driven approach, with a focus on exceeding targets and contributing to company success.

Nice to have

• Spanish or Italian language skills.

Culture & Benefits

• Competitive salary with performance-based incentives.
• Stock options with a progressive vesting schedule.
• Comprehensive health insurance.
• 25 days of holidays from the first day, increasing to 28 after one year and 30 after two years.
• €10 per working day for lunch through Kombo, flexible benefits for meals, childcare, transportation, and training, and on-demand salary access.
• Books purchased on request and access to a shared team library.