Partner Success Manager (Cloud GTM)

Location: Canada; other location: Montreal

Company

hirify.global provides a subscription commerce platform for selling products through any channel and device; Tackle, an hirify.global subsidiary, helps software companies generate Cloud GTM revenue through AWS, Google Cloud, and Microsoft.

What you will do

• Collaborate with Alliances and Sales Operations leadership to align GTM initiatives and drive partner success.
• Build and maintain long-term customer relationships and contribute to customer GTM strategies.
• Implement Tackle’s Operating Model to streamline workflows and improve operational efficiency.
• Enable co-sell and marketplace best practices across AWS, Microsoft Azure, and Google Cloud.
• Lead process improvement initiatives, manage customer-specific workflows, and use data-driven insights to measure and improve performance.
• Provide strategic guidance, critical thinking, and transparent communication to align solutions with customer goals and stakeholder expectations.

Requirements

• 3+ years of demonstrated success in customer success, partner management, or GTM strategy development.
• Strong understanding of cloud marketplaces and co-sell strategies across AWS, Microsoft Azure, and Google Cloud.
• Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Experience optimizing workflows, implementing structured operating models, and driving measurable outcomes.
• Ability to collaborate effectively with cross-functional teams, including Alliances Directors and Sales Operations leadership.
• Successful track record of building and maintaining strong, long-term stakeholder partnerships.
• Strong critical-thinking, problem-solving, and strategic-thinking skills for aligning solutions with customer goals.
• Ability to collect and analyze data, track KPIs, and use insights to improve performance.
• Exceptional verbal and written communication skills for building trust and accountability.

Culture & Benefits

• Values-driven environment focused on being seen, being yourself, and doing your best work.
• Inclusive workplace that values diversity of experience, identity, and thought.
• Applications are encouraged from Indigenous peoples, racialized people, people with disabilities, gender- and sexually diverse communities, and people with intersectional identities.