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обновлено 7 дней назад

Account Manager, Accountant

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Account Manager, Accountant (SaaS/AI): Owning the post-sale journey for accounting firms from onboarding through activation, expansion, renewal, and advocacy with an accent on customer education, product adoption, and growth metrics. Focus on designing repeatable customer lifecycle processes, building a scalable growth playbook with company leadership, and translating accountant feedback into product, engineering, and AI improvements.

Location: In person, 4 days per week, at the downtown Toronto office

OTE: CAD $180,000–$230,000

Company

hirify.global is an applied AI company building a self-driving bookkeeping experience for business owners and accountants.

What you will do

  • Own the post-sale journey for accounting firms from onboarding through activation, expansion, renewal, and advocacy.
  • Become a product expert and guide accountants through trial, activation, and expansion.
  • Design repeatable processes for education, adoption, growth, and customer advocacy.
  • Work with the CEO and Head of Growth to build a repeatable customer growth playbook.
  • Track and optimize activation rates, net revenue retention, and expansion velocity.
  • Represent accountant feedback to Product, Engineering, and AI teams.

Requirements

  • 3–5+ years of experience managing customer relationships and driving post-sale outcomes in SaaS.
  • Startup experience and a strong ownership mindset in a fast-paced, adaptive environment.
  • Experience supporting a technical audience.
  • Outstanding written, verbal communication, and presentation skills.
  • Availability to work in person four days per week at the Toronto office.

Nice to have

  • Background in accounting, bookkeeping, or financial services.
  • Advanced technical qualifications such as CPA, EA, or Tax LLM.
  • Experience as a founder or self-employed person, with empathy for entrepreneurs.

Culture & Benefits

  • Employee-friendly equity with early exercise and an extended exercise period.
  • Comprehensive health, dental, and vision coverage.
  • Dedicated downtown Toronto office space.
  • Best-in-class equipment.
  • 20 days of paid vacation per year.

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