Manager, Commercial Operations (Salesforce CPQ)

Location: Remote within the United States

Salary: $150,000–$215,000 per year, plus equity

Company

ClickHouse is a rapidly scaling, globally distributed software company operating a usage-based cloud business across more than 25 countries.

What you will do

• Own quote intake, review, order management, bookings, and SLA performance through peak periods.
• Design and automate the quote-to-order flow, including exception routing, approval logic, validation, and guided quoting.
• Define requirements and drive the Salesforce CPQ and order management roadmap with Revenue Engineering, including configuration, UAT, and production validation.
• Build reliable handoffs into billing and revenue recognition with Accounting, minimizing reconciliation and downstream rework.
• Operate marketplace transactions across AWS, GCP, and Azure, including private offers, CSP transactions, co-sell mechanics, and automated reconciliation.
• Monitor cycle time, touch count, SLA attainment, exceptions, discounts, errors, and rework to guide further improvements.

Requirements

• 6+ years of experience in commercial operations, deal desk, order management, sales operations, or revenue operations, including ownership of a high-volume transactional process.
• Hands-on experience with Salesforce and Salesforce CPQ, including requirements, quoting and approval logic, configuration, testing, and troubleshooting.
• Experience with flows, validation logic, APIs, marketplace integrations, scripting, or SQL for high-volume data reconciliation and investigation.
• Experience with usage-based or consumption-based contracts, metering, commits, overages, billing, and revenue recognition implications.
• Experience with shared quote-to-cash processes and collaboration with Accounting, Finance, Legal, Sales, and Revenue Engineering.
• Bachelor’s degree preferred, ideally in a quantitative or technical field.

Nice to have

• Marketplace operations experience with AWS, GCP, or Azure, including private offers, CSP transactions, and reconciliation.
• Experience managing or mentoring analysts.
• Experience improving transactional processes for sales teams through automation and process engineering.

Culture & Benefits

• Remote-friendly and globally distributed work environment.
• Healthcare contributions and flexible time off in the United States.
• Stock options for new team members.
• $500 home office setup allowance for remote employees.
• Opportunities to attend company-wide offsites and global gatherings.