Credit Controller (Traveltech)

Location: Manchester, Greater Manchester, United Kingdom. Monday to Friday, 37.5 hours.

Company

hirify.global is a UK-based business travel management company serving businesses and organisations through travel technology and customer service.

What you will do

• Own multiple customer ledgers and manage outstanding debt across a high-volume, high-value account portfolio.
• Proactively collect overdue invoices by telephone and email, build customer relationships, and secure payment commitments.
• Monitor aged debt, escalate overdue or higher-risk accounts, and provide updates on risks and problem accounts.
• Investigate and resolve invoice queries and disputes with internal teams.
• Maintain accurate collection records, reconcile customer accounts, and identify discrepancies.
• Support month-end Finance activities and contribute to improvements in credit control and debt collection processes.

Requirements

• At least 3 years of Credit Control experience.
• Experience managing multiple ledgers in a large, complex, high-volume environment.
• Confident telephone-based collections experience, including proactively chasing outstanding payments.
• Experience managing a significant portfolio of customer accounts and aged debt.
• Strong understanding of credit management principles.
• Ability to handle challenging payment conversations and negotiate payment commitments.
• Strong organisation and prioritisation skills across multiple ledgers, customers, and outstanding balances.
• Excellent verbal and written communication skills, strong attention to detail, and accuracy.
• Confidence using finance systems, Microsoft Excel, and Microsoft Office applications.

Culture & Benefits

• Full-time Monday-to-Friday schedule with 37.5 hours per week.
• Generous holiday entitlement and a day off for your birthday.
• Unlimited £1,000 employee referral bonus.
• Staff awards, hotel and airline discounts, and an Employee Assistance Programme.
• Bright, energetic, fast-paced, and inclusive working culture.