Solutions Engineer (SaaS)

Location: United Kingdom; hybrid work with the option to work from home, in the office, or a mix of both. The London office is near London Bridge Station.

Company

hirify.global is a high-growth SaaS company within Kroll, providing an intuitive no-code risk management platform that helps organizations turn risk management into risk intelligence.

What you will do

• Stay current on product features, bugs, configuration approaches, and information from Product, Applications, and Professional Services.
• Prepare and deliver product demonstrations based on customer requirements and research.
• Gather customer requirements and help prepare Statements of Work and high-level estimates for Professional Services.
• Present technical information to customers, partners, and prospects and answer functional RFP requirements.
• Configure application servers, databases, software, and demonstration scenarios for customer meetings.
• Support discovery calls, proposals, post-demo activities, CRM documentation, and sales planning with Account Executives, Customer Success Managers, Executive Sponsors, and Product.

Requirements

• 3–5 years of experience in a related role or field such as Sales, Solutions Engineering, or Customer Success.
• Experience working with cross-functional teams, specifically Product, Sales, Marketing, and Professional Services.
• Ability to manage multiple ongoing projects simultaneously.
• Exceptional communication skills and confidence speaking publicly and presenting.
• Ability and willingness to learn the details of new products and services.
• Accountability and commitment to research, learning, and practice.
• Flexibility and willingness to support customer calls later in the evening when business requires it.

Nice to have

• Experience in a B2B SaaS company.
• Experience with enterprise software.
• Previous experience as a Sales Engineer or in a related customer-facing technology role.

Culture & Benefits

• Hybrid flexibility with the option to work remotely or in the office according to role needs.
• Employer-paid health and dental coverage, life assurance, income protection, travel insurance, and pension matching.
• Wellness and fitness reimbursement.
• Open vacation policy.
• External learning budget, regular learning workshops, e-learning, a Career Development Program, and coaching for managers.
• Office snacks, beverages, and team socials, including remote employees.