Principal - Solution Engineering (SaaS)

Location: London, United Kingdom

Compensation: GBP 0–GBP 0 yearly

Company

hirify.global builds enterprise-grade SaaS software for customer and employee service, using AI to simplify workflows and improve service efficiency.

What you will do

• Lead technical pre-sales for mid-market and enterprise customers, supporting new business and strategic accounts in the Netherlands.
• Run technical sales presentations, solution demonstrations, proof-of-concept engagements, RFP/RFI responses, and technical workshops.
• Lead complex deal conversations and act as a trusted technical advisor throughout the sales cycle.
• Research market trends, develop thought-leadership assets, and communicate product gaps, bugs, and enhancement needs to product teams.
• Mentor lead and senior solution engineers on technical strategies and customer problem-solving approaches.
• Collaborate with partners to develop joint solutions and drive technical wins.

Requirements

• At least 10 years of relevant solution engineering experience, preferably in ITIL/ITSM, SaaS, or software product environments.
• Strong experience with ITSM/ITIL methodologies and cloud-based infrastructure.
• Experience with complex sales cycles in mid-market and enterprise segments.
• Excellent communication, listening, presentation, and demonstration skills with senior customer stakeholders, including C-level audiences.
• Strong customer orientation, execution focus, urgency, and ability to work effectively in a high-energy team.

Nice to have

• Additional European languages.

Culture & Benefits

• Inclusive environment welcoming colleagues across backgrounds, genders, sexual orientations, religions, and ethnicities.
• Equal-opportunity workplace focused on employee potential, purpose, and professional growth.