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9 дней назад

Staff Design Program Manager (Seller Experience)

156 000 - 235 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Staff Design Program Manager (Seller Experience) (Design Operations/Ecommerce): Building the operational systems, roadmaps, dashboards, and cross-functional programs that support Etsy’s Seller Experience design organization with an accent on operational frameworks, organizational alignment, and data-informed decision-making. Focus on defining objectives in ambiguous environments, coordinating Seller and Inventory, Customer Operations, and Marketplace Services, and leading change across Design, Product, Engineering, and Research.

Location: Hybrid in Brooklyn, New York, United States; candidates should be within commutable distance of the Brooklyn office and attend once or twice per week. Remote candidates outside commuting distance may be considered case by case, with occasional office travel expected.

Salary: $173,000–$235,000 annual in Geo-1 or $156,000–$212,000 annual in Geo-2, depending on location, skills, and experience.

Company

hirify.global is a global marketplace for unique and creative goods, providing tools and technologies that connect millions of entrepreneurs with buyers.

What you will do

  • Lead complex, high-stakes programs spanning multiple Seller Experience squads and cross-functional partners.
  • Define objectives, establish priorities and roadmaps, surface tradeoffs, and align Seller and Inventory, Customer Operations, and Marketplace Services.
  • Build scalable operating models, planning cadences, review rituals, and communication structures for design teams.
  • Develop operational dashboards and reporting that translate data on team health, capacity, and progress into actionable recommendations.
  • Coordinate Design with Product, Engineering, Research, and Brand, ensuring dependencies and product-release alignment are visible.
  • Lead organizational change and create dashboards, leadership summaries, and cross-functional updates that make impact visible.

Requirements

  • 8+ years of experience in program management, design operations, or a related field within a product development environment.
  • End-to-end ownership of cross-functional programs across multiple teams, including defining objectives and building operational frameworks from scratch.
  • Experience spanning multiple design teams or sub-groups simultaneously, with the ability to maintain coherence across different priorities and working styles.
  • Deep familiarity with how design teams plan and ship work and how Design intersects with Product, Engineering, and Research across the product development lifecycle.
  • Strong data instincts, including identifying meaningful measurements, building tracking systems, and translating findings into leadership recommendations.
  • Experience with vendor evaluation, tool selection, and contract management for design teams.
  • Exceptional written and verbal communication skills, with the ability to adapt depth and format to different audiences.
  • Familiarity with Jira, Figma, Notion, Claude, and Google Workspace.

Nice to have

  • Experience on large teams, including 20+ person design organizations, at technology companies.

Culture & Benefits

  • Hybrid work with regular collaboration from the Brooklyn office and case-by-case consideration for remote candidates outside commuting distance.
  • Equity package and annual performance bonus in addition to salary.
  • Competitive benefits supporting employees and their families.
  • Development investment, career growth opportunities, and an inclusive, diverse, and equitable workplace.
  • Visa sponsorship may be available for certain roles and skills.

Hiring process

  • Submit a resume; a cover letter is optional.
  • Workplace accommodations are available during the interview and hiring process upon request.

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