Account Manager (AI/Cybersecurity Software)

Location: Reading, United Kingdom

Company

hirify.global provides AI-powered IT management and cybersecurity software for Managed Service Providers and internal IT organizations worldwide.

What you will do

• Expand existing customer accounts by identifying upsell and cross-sell opportunities across hirify.global’s product suite.
• Build relationships with key decision-makers, maintain customer satisfaction, and align customer needs with hirify.global solutions.
• Develop account strategies, conduct regular check-ins and business reviews, and address potential challenges.
• Monitor customer adoption metrics and execute cross-sell, upsell, and expansion strategies.
• Own sales targets, exceed quotas, and contribute to short-term and long-term revenue growth.
• Collaborate with Customer Success and Sales teams and use Salesforce to manage leads, opportunities, accounts, and activity records.

Requirements

• At least 3 years of experience in an account management role.
• Inside sales experience in a metrics-driven, fast-paced sales environment.
• Proven track record of exceeding sales goals.
• Passion for sales and motivation to earn significant sales commissions.
• Motivation, coachability, competitiveness, resilience, and a strong drive to achieve and excel.
• Strong organizational, interpersonal, communication, and teamwork skills.
• Ability to create weekly, monthly, and rolling six-week sales forecasts.
• Experience with CRM applications, specifically Salesforce, to manage leads, opportunities, and accounts.

Culture & Benefits

• Work in a company focused on creating, protecting, defending, and optimizing IT environments.
• Collaborate across Customer Success, Sales, and other internal teams.
• Equal employment opportunity is provided regardless of protected characteristics.