CPS Performance and Rewards Senior Specialist

Location: Manila, Philippines (One Ayala Tower 2); onsite

Company

hirify.global is part of ING, an organization with 65,000 employees operating in approximately 40 countries.

What you will do

• Execute, validate, and coordinate compensation, benefits, performance management, and payroll processes across the full employee lifecycle, including enrollments, payroll transactions, terminations, reconciliations, reporting, and audit activities.
• Ensure process accuracy, compliance with policies and controls, governance standards, requirements, and service level agreements.
• Partner with HR, Finance, Local People Services, payroll vendors, benefits providers, and other stakeholders to deliver services and resolve issues.
• Lead root cause analysis and corrective actions for complex payroll issues, discrepancies, escalations, and operational risks.
• Drive process standardization, efficiency improvements, automation opportunities, and service enhancements.
• Maintain documentation and knowledge repositories, support onboarding and knowledge transfer, coach team members, monitor KPIs and SLAs, manage workload distribution, and escalate risks and dependencies.

Requirements

• At least 3 to 5 years of payroll and benefits operations experience, including end-to-end payroll processing, compensation and benefits administration, payroll validation, reconciliations, statutory compliance, employee inquiries, and year-end activities.
• Experience supporting multi-country payroll operations, preferably across APAC, Europe, or other international regions.
• Advanced Excel and payroll data analysis skills, including reconciliations, variance analysis, data validation, and payroll reporting.
• Solid understanding of payroll governance, internal controls, audit requirements, data privacy, and confidential employee information.
• Ability to work independently with minimal supervision; self-directed and results-oriented.

Nice to have

• Background in Shared Services, Global Business Services (GBS), BPO, SSO, or outsourced payroll environments.
• Bachelor’s degree in Human Resources, Psychology, Business Management, or a related field.

Culture & Benefits

• Collaborative environment focused on accurate, efficient, and employee-centric People Services solutions.
• Opportunities to work in a global environment and gain exposure to transformation initiatives.
• Continuous learning opportunities.

Hiring process

• Submit an application through the official ING careers site and Workday.
• Apply only through official ING platforms; legitimate communications come from @ing.com or @myworkday.com.
• ING does not request payments or banking information during recruitment.