HR Shared Services Associate

Location: Manila, Pasig, Philippines. Must work onsite during the first 90 days of training; hybrid setup begins in the fourth month with two onsite days per week. Fixed graveyard shift supporting US business operations.

Company

hirify.global is a global SaaS technology company providing real estate software, data, and AI-driven solutions.

What you will do

• Serve as the first point of contact for employee HR inquiries through phone, email, and ticketing systems.
• Maintain HRIS records, perform data audits, correct discrepancies, and prepare HR metrics and compliance reports.
• Coordinate pre-employment checks, document collection, system setup, onboarding, terminations, exit interviews, and offboarding documentation.
• Support benefits enrollment, employee questions, provider coordination, and annual open enrollment.
• Administer performance reviews, compensation changes, recognition programs, policy updates, system implementations, and process documentation.
• Lead HR process improvement initiatives, support audits and complex reporting, and serve as a subject matter expert for key HR systems and processes.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 5+ years of experience in HR operations, shared services, onboarding support, administration, operations, or recruitment support.
• Strong attention to detail, organizational skills, communication, and coordination abilities.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple tasks, meet deadlines, and collaborate with Payroll, Benefits, Talent Acquisition, HR Business Partners, and other HR functions.
• Willingness to work onsite for the first 90 days, followed by a hybrid schedule with two onsite days per week.

Culture & Benefits

• Fixed graveyard shift with night differential pay for US business operations.
• Complimentary meals while working in the office.
• Day 1 HMO coverage with up to two free dependents, life insurance, and a retirement savings plan.
• Paid time off, company holidays, and a leave conversion program.
• Wellness reimbursement of up to PHP 5,000 per year.
• Tuition reimbursement of up to PHP 40,000 for approved education and professional development programs.