Director VCA Community Client Impact (Payments Consulting)

Location: Ashburn, Virginia, United States; hybrid schedule with at least 3 days in the office. Travel required 5–10% of the time.

Salary: $164,900–$279,000 USD per year; may include potential sales incentive payments, bonus, and equity.

Company

hirify.global is a global payments technology company facilitating transactions for consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Lead the delivery of complex, ambiguous, and high-visibility consulting engagements for hirify.global’s community financial institution clients across North America.
• Manage multiple workstreams, stakeholders, client working sessions, issue resolution, progress reporting, analytical frameworks, and executive-level recommendations.
• Use hirify.global, client, and industry data to develop insights, strategies, profitability analyses, segmentation, growth plans, product development, program launches, acquisition, lifecycle optimization, retention, and portfolio optimization initiatives.
• Provide quality assurance and senior thought partnership across concurrent engagements while establishing standards for analytical rigor, storylining, executive communications, and delivery methodologies.
• Coach, develop, mentor, and support 3–6 direct reports, including engagement managers and consultants; contribute to hiring, onboarding, succession planning, staffing, and performance management.
• Own functional priorities such as talent development, staffing, quality management, AI-enabled delivery, knowledge management, or engagement management excellence, and build scalable solutions, toolkits, and reusable consulting assets.

Requirements

• At least 10 years of work experience with a Bachelor’s Degree, or at least 8 years with an Advanced Degree, or at least 3 years with a PhD.
• Ability to lead strategically important consulting engagements involving multiple workstreams, stakeholders, and executive client audiences.
• Strong analytical and quantitative background, including the ability to manipulate and analyze large industry and hirify.global datasets.
• Knowledge of the card payments industry and community financial institution segment.
• Ability to diagnose complex business challenges and translate analysis into actionable recommendations.
• Strong communication, storytelling, presentation, client leadership, and relationship-building skills.
• Ability to manage numerous concurrent projects and influence across functional and regional teams.
• Commitment to developing consulting talent and improving delivery standards, governance, and scalable operating capabilities.

Nice to have

• 12 or more years of work experience with a Bachelor’s Degree, or 8–10 years with an Advanced Degree, or 6 or more years with a PhD.
• Experience at a large management consulting firm or US financial institution.
• Payments or financial services experience.
• Experience using financial indicators to measure business performance, with significant focus on improving ROI.
• Knowledge of banking operations or payment schemes, including products and services, business systems and processes, marketing initiatives, and card issuing.
• Technology mindset and current knowledge of digital trends and applications.
• Self-motivated, results-oriented approach and ability to work as a team player.

Culture & Benefits

• Office-based hybrid work with at least 3 days in the office, confirmed by the Hiring Manager.
• Medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and wellness program, subject to eligibility.
• Potential bonus, equity, and sales incentive payments, where applicable.
• Work hours vary according to department needs.
• Equal employment opportunity employer.