Solutions Engineer (SaaS)

Solutions Engineer French Speaker

Company

Synthesia

Conditions

5 days ago

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will work with account executives to discover customer requirements, deliver demonstrations, identify technical risks, and support solution design. You will provide integration and security guidance, maintain demo assets, share customer feedback, and brief Customer Success to support production handovers.

Requirements

• 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment
• Demo skills, including Tell-Show-Tell
• Knowledge of solution designs and best practices
• Working knowledge of MEDDPICC and Command of the Message
• Technical fundamentals in creation flows, APIs, integrations, security, or compliance
• Ability to manage POCs, demos, and customer conversations
• Willingness to travel
• Ability to spend two days per week in the Paris or London office
• Spanish and Italian language skills are preferred

Responsibilities

• Support discovery calls with account executives
• Deliver customer-focused demonstrations
• Identify technical objections and integration questions
• Assess technical fit and opportunity risk
• Keep deal teams informed of status, timelines, and dependencies
• Design repeatable demo methodologies
• Build reusable demo, integration, and objection-handling assets
• Provide guidance on APIs, SDK integrations, security, compliance, and scalability
• Validate integrations with LMS, HCM, and content systems
• Share customer feedback with Product
• Brief Customer Success during handovers
• Travel for customer discovery and on-site demos

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