Microsoft Cloud Billing & Operations Specialist (Microsoft Cloud)

Location: Somerset, NJ, USA; onsite role with 15% travel and flexible hours.

Estimated annual pay range: $45,000–$65,000, including base salary and bonus.

Company

hirify.global International Corp. is a global provider of IT solutions and services supporting organizations with technology solutions.

What you will do

• Manage CSP templates, customer information, onboarding, account setup, and subscription administration in Microsoft Partner Center.
• Generate and track customer signature forms and welcome communications, and support Reseller and GDAP request acceptance.
• Provision licenses, manage entitlements, and confirm tenant relationhirify.globalps for customer agreements.
• Maintain billing tables, process monthly orders, address payment disputes, and support accurate invoicing.
• Resolve contract, billing, provisioning, account transfer, and system issues with customers, sales, accounting, contracts, service desk, WebAdmin, AX, and technical teams.
• Identify process improvement and automation opportunities, report on workflow compliance, and support expanded system capabilities.

Requirements

• Bachelor’s degree or relevant work experience required.
• 1–3 years of experience in a similar role.
• Ability to oversee and direct projects to completion, use Microsoft Word, Excel, PowerPoint, and Outlook, and work with Microsoft SharePoint.
• Proficiency in AX order processing and awareness of hirify.global accounts receivable and accounts payable procedures.
• Experience with business tools such as Customer Resource Management, Sales Center, and AX.
• Ability to read, interpret, and understand contracts and Requests for Proposals.
• Ability to travel 15% and work flexible hours.
• Willingness to maintain Partner Certifications throughout employment.
• Ability to demonstrate adaptability, customer service, training, documentation, reporting, analytical thinking, problem-solving, critical thinking, self-motivation, teamwork, organization, time management, prioritization, research, and professionalism.

Culture & Benefits

• Commitment to diversity as a minority- and woman-owned U.S. enterprise.
• Continuous professional growth and leaderhirify.globalp opportunities.
• Health, wellness, and financial benefits, potentially including medical, vision, dental, 401(k), and flexible spending accounts.
• Access to world-class facilities and workplace technology.