Senior Staff Product Managers (AI)

Location: Remote in the United States or Toronto, Canada

Company

hirify.global provides digital health infrastructure and a white-label telehealth platform for launching, scaling, and operating virtual and hybrid care, supported by clinician networks, payer coverage, pharmacy and lab partners, EHR connectivity, patient support, and revenue cycle management.

What you will do

• Set the 12–24-month vision, strategy, sequencing, and measurable outcomes for a product domain across Patient Care, Client Experience & Forward Deployment, Platform Reliability & Infrastructure, or Data & AI.
• Translate strategy into a clear narrative, align multiple teams, and lead decisions across engineering, design, data, clinical, operations, legal, security, sales, and support without formal authority.
• Own outcomes including partner growth, patient outcomes, revenue, retention, cost, customer impact, and operational efficiency; define and review three to five domain metrics.
• Identify, build, and ship AI capabilities with human review by design, pre-launch evaluations, and post-launch monitoring; use AI for research, prototyping, analysis, specifications, and prioritization.
• Turn ambiguous or conflicting requests into phased plans with explicit tradeoffs and boundaries, while using evidence from partners, clinicians, and patients to improve platform-level solutions.
• Mentor PMs and raise the quality of product planning, writing, prioritization, and delivery in a rapidly scaling organization.

Requirements

• 10+ years of product management experience, including significant ownership of complex, multi-team products at Staff level or equivalent.
• Startup or high-growth experience in environments with shifting priorities, evolving processes, and broad responsibilities.
• Demonstrated product leadership, including setting strategy, influencing senior leaders, and identifying personally driven outcomes.
• Experience aligning engineering, design, and business functions around shared plans and resolving conflicting priorities.
• Strong partnership with engineering and design, including understanding technical constraints, making tradeoffs, and earning cross-functional trust.
• Experience connecting product work to revenue, retention, cost, or customer impact and building investment cases.
• Ability to communicate a compelling product direction to engineers, customers, and executives and deliver unwelcome news early.
• Experience mentoring or leveling up PMs and shaping how a product organization plans, writes, and ships.
• Comfort working with regulation, security requirements, or deep third-party integrations, plus the ability to move between multi-year strategy and detailed data, PRDs, or prototypes.
• Hands-on AI product experience, including shipping AI-powered features, measuring quality, and responding when models produce incorrect results; daily use of AI tools in product work.

Nice to have

• Experience in healthcare, digital health, or another regulated domain, including HIPAA, clinical workflows, payer, or pharmacy contexts.
• Experience with B2B2C, platform, API, or white-label products.
• Experience in client-facing or forward-deployed product roles.
• Familiarity with EHR or practice-management integrations.
• Technical background in engineering, data, or ML.

Culture & Benefits

• Relatively flat organizational structure with encouragement to contribute ideas and take ownership.
• Culture centered on autonomy, competence, and belonging.
• Medical, dental, and vision plans, plus flexible spending and health savings accounts for salaried positions.
• Flexible PTO, 401(k) with company match, life insurance, pet insurance, and additional benefits for salaried positions.