Project Coordinator II

Location: Boston, MA, United States

Salary: $21.27–$33.58 USD per hour, gross base pay

Company

hirify.global provides technology-driven data center and infrastructure project services.

What you will do

• Plan and coordinate data center projects from initiation through delivery, including asset management, resource allocation, change control, documentation, training, and on-time delivery within budget constraints.
• Manage asset and material information across data centers and warehouses, maintain project requirements, schedules, work hours, expenditures, and project plans.
• Prepare weekly project updates and regular reports, coordinate project reviews and stakeholder meetings, and document actions and decisions.
• Monitor ticketing systems, reassign tickets when required, coordinate with regional resource and ticket-resolution teams, and escalate issues or recurring problems.
• Support SDMs and Project Managers by identifying critical metrics and KPIs and delivering actionable insights to decision-makers.
• Identify process improvement opportunities and maintain current knowledge of processes and procedures.

Requirements

• Associate’s degree or equivalent from a two-year college or technical school and 2–5 years of related experience and/or training, or an equivalent combination of education and experience.
• Experience working with Microsoft Excel and Google Suite.
• Previous experience with ticketing systems and/or project management systems.
• Understanding of or previous experience in a technology-driven environment.
• Strong verbal and written communication skills, customer service skills, and the ability to build productive internal and external working relationships.
• Ability to exercise judgment within defined procedures, solve problems, make decisions, maintain confidentiality and professional decorum, and determine when to escalate issues.
• Ability to work both independently and within a team, multitask, and prioritize workload.
• Proactive and dependable approach.
• Flexibility to occasionally adjust work hours when collaborating with regional colleagues.

Nice to have

• Familiarity with various project management methodologies.
• Project management certifications such as PMP.

Culture & Benefits

• Medical, dental, vision, flexible spending, commuter, and parking or transit benefits, with some options varying by location.
• 401(k), life insurance, disability insurance, critical illness coverage, hospital coverage, and voluntary accident insurance.
• Continuing education and professional development through platforms such as Udemy and Coursera.
• Corporate wellness and employee assistance programs, wellness days, and tuition reimbursement after six months, subject to a cap.
• Accrued and prorated paid time off of up to 120 hours annually, paid holidays, and statutory leaves and benefits required by state and federal law.