Implementation Project Manager

Location: Remote in the United States; Franklin, Tennessee. Travel: 0–10%; general office environment.

Company

hirify.global provides healthcare revenue-cycle management services through its e360 RCM AI-driven platform and complex revenue-cycle data, helping hospitals recover revenue from complex claims, denials, and revenue recovery.

What you will do

• Support implementation of core service offerings, data integration, and requirements-gathering activities.
• Plan, execute, and coordinate client onboarding into the hirify.global service suite.
• Work directly with clients to review project status, manage action items, resolve issues, and set expectations.
• Consult on client-specific requirements and identify appropriate solutions.
• Coordinate internal teams, manage implementation tasks, timelines, deliverables, critical-path items, and deadlines.
• Maintain real-time project status and provide weekly and monthly reporting and forecasting to management and Operations stakeholders.

Requirements

• Bachelor’s degree required; equivalent combinations of education and experience will be considered.
• At least 4 years of experience in implementation and/or technical project management in a healthcare setting.
• Extensive familiarity with payer- or provider-based healthcare data sets.
• Knowledge of extended medical terminology.
• Experience with project management tools.
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology, and cloud-based document-sharing systems.
• Strong computer proficiency, including basic office applications such as Microsoft Word, Excel, and Outlook.
• Ability to work with clinical personnel at different levels, including providers; work in a fast-paced and changing environment; work independently and collaboratively; and perform varied duties from planning through execution.
• Extensive project coordination experience, process orientation, project completion skills, conflict-management and problem-solving skills, client-facing communication skills, organizational skills, and technical aptitude.
• Regular and predictable attendance.

Nice to have

• Advanced degree preferred.
• Prior experience in a physician office setting, including knowledge of physician office workflows and processes.

Culture & Benefits

• Remote full-time work with a collaborative, customer-focused team approach.
• Core values emphasize integrity, client focus, empowered team members, innovation, accountability, and work-life balance.
• Professional tools, resources, and support are provided to help employees grow their careers.
• Equal opportunity workplace committed to a discrimination- and harassment-free environment.