Branch Manager, Shrewsbury, PA (Banking)

Location: Shrewsbury, PA, United States; branch hours may include weekends and evenings.

Base pay: $60,000–$102,500 annualized.

Company

hirify.global is a financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Direct branch performance, sales targets, operational processes, customer satisfaction, and market growth.
• Lead, coach, hire, retain, schedule, and develop branch employees across job families.
• Build customer relationships through consultative conversations, tailored financial solutions, and digital banking education.
• Analyze branch performance data and implement strategies to improve operational and business outcomes.
• Resolve escalated customer issues and communicate with customers in person, by phone, and through digital channels.
• Manage branch risk, compliance, loss prevention, and adherence to company policies and regulatory requirements; support nearby branches when needed.

Requirements

• High school diploma or GED required.
• Either 3+ years of successful retail bank sales management or related bank operations/support experience; 5+ years of retail sales management or equivalent experience; or 12+ months of relevant hirify.global experience with the required performance endorsements.
• 3+ years of experience selling products or services in an incentive-based environment.
• Proven sales leadership and relationship-building experience with a customer-centric approach.
• Leadership, team management, coaching, customer service, problem-solving, communication, consultative, and influence skills.
• Ability to educate customers about technology and digital tools, make data-driven decisions, manage multiple priorities, and work in a fast-paced environment.
• Knowledge of company policies, compliance regulations, risk management, and loss prevention.
• Professional integrity, effective working relationships, computer proficiency, and basic math skills.
• Must be legally authorized to work full time in the United States without employer sponsorship.

Nice to have

• Bachelor’s degree in a related field or equivalent experience, training, military service, or education.
• Established work history or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, continuous improvement, and employee engagement.
• Inclusive and accessible workplace with equal employment opportunity.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Risk-conscious culture emphasizing proactive and responsible risk management.
• Frequent sitting, standing, and walking; occasional light lifting or moving of equipment may be required depending on location.