HCM Platform Specialist, Benefits Technology (Hybrid) (Workday/UKG)

Location: Hybrid, with in-office work 3 days per week in Boston, MA; New York, NY; Holmdel, NJ; or Bethlehem, PA. Up to 10% travel may be required. Candidates must be legally authorized to work in the United States without current or future employer sponsorship.

Salary: $82,770–$135,975 base pay annually, with possible additional incentive compensation.

Company

hirify.global provides insurance and benefits solutions and is expanding its digital and API integration capabilities.

What you will do

• Advise prospective customers on HCM integration capabilities, implementation approaches, and configuration best practices.
• Guide customers through implementation and onboarding by reviewing HCM configurations, business processes, and data requirements.
• Troubleshoot and resolve integration issues across customer HCM environments and Guardian systems during implementation and ongoing operations.
• Collaborate with Product, Technology, Operations, Customer Success, Sales, and Solutions teams to improve processes and standardize integrations.
• Use customer insights and implementation experience to influence Guardian's API ecosystem, onboarding processes, and partner connectivity strategy.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of experience supporting HCM platforms, HR technology systems, benefits administration platforms, or related technologies.
• Hands-on experience configuring and supporting Workday, UKG Pro, UKG Ready, Workforce Management, or similar HCM platforms.
• Strong knowledge of benefits administration, including plan design, eligibility rules, life events, and enrollment processes.
• Experience supporting carrier integrations and API-enabled data exchanges.
• Understanding of HCM business processes, including employee lifecycle management, benefits administration, payroll, and time management concepts.
• Experience evaluating business requirements, reviewing system configurations, and recommending scalable integration solutions.
• Strong analytical, troubleshooting, and root-cause analysis skills.
• Excellent verbal and written communication skills, including the ability to explain technical concepts to diverse audiences.

Nice to have

• Experience supporting API, EDI, and file-based integration models.
• Experience working directly with large enterprise customers during software implementation or onboarding initiatives.
• Knowledge of benefits administration and insurance industry technology ecosystems.
• Experience collaborating across Product, Technology, Operations, and Customer Success organizations.
• Familiarity with agile product and technology environments.

Culture & Benefits

• Hybrid work model with flexibility and support for professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities and a focus on building communities.
• Inclusive benefits and resources for eligible full-time employees.
• Work environment centered on collaboration, continuous improvement, and high ethical standards.