Health Concierge, Outbound (Healthcare)

Location: Vancouver, British Columbia, Canada; based in the Vancouver HQ office. Applicants must be legally authorized to work in Canada and must not require current or future employer sponsorship.

Base salary: $55,000 CAD per year; on-target earnings potential of $90,000–$110,000.

Company

Healthcare company providing proactive whole-body MRI scanning through integrated hardware, software, increasingly AI-enabled technology, and patient-focused clinics.

What you will do

• Own the full sales cycle for premium, multi-scan, and family package opportunities from a larger, higher-value lead book.
• Build strategic outreach plans and sequence calls, texts, and emails to maximize conversion.
• Exceed targets for bookings, conversion rate, revenue, and average order value while re-engaging aged and stalled pipeline.
• Lead consultative conversations, handle complex objections empathetically, and stay within approved product and clinical messaging.
• Forecast pipeline and results, analyze funnel data, and test messaging and cadences to improve performance.
• Generate referrals, support onboarding through shadowing and peer coaching, improve sales processes, collaborate with Marketing, clinic, and member support teams, and maintain accurate Salesforce records.

Requirements

• 4–6 years of experience in quota-carrying outbound, inside, or full-cycle sales roles, ideally in healthcare, wellness, or premium consumer services.
• Sustained record of exceeding quota in outbound or full-cycle sales, ideally as a top performer.
• Advanced closing and objection-handling skills for premium, high-consideration purchases.
• Ability to strategically manage a large pipeline, forecast accurately, and use funnel data to test and improve outreach.
• Experience coaching, onboarding, or supporting peers.
• Resilience, self-direction, and composure in a fast-paced, target-driven environment.
• Excellent verbal and written communication across phone, text, and email.
• Advanced proficiency with Salesforce and outbound tools such as dialers and SMS platforms.
• Strong understanding of privacy, consent, and anti-spam requirements for sales outreach.
• Post-secondary diploma or degree in Business, Marketing, Communications, or a related field, or equivalent experience.

Nice to have

• Experience selling in a medical, healthcare, diagnostics, or wellness field.
• Familiarity with health-conscious or medically motivated buyers and understanding of preventive healthcare and MRI technology.

Culture & Benefits

• Mission focused on proactive healthcare and positive impact on patients’ lives.
• Values include pioneering thinking, experimentation, grit, ownership, platform-building, and patient-first decision-making.
• Free whole-body scan for each team member.
• Growth opportunities and flexible career development.
• Weekly team gatherings for connection and socializing.
• Flexible vacation policy, comprehensive health, dental, vision, and mental health coverage, plus eligible Canadian employee access to RRSP and TFSA savings plans without matching contributions.