Microsoft D365 CE Practice Lead (Field Service)

Location: Fully remote across the USA or Canada; travel required for no more than 25% annually.

Salary: $180,000–$200,000 USD per year, or up to $250,000 CAD, with flexibility for exceptional candidates.

Company

hirify.global is a recruitment company specializing in Microsoft technology, web, mobile, and software development roles.

What you will do

• Lead and grow the Microsoft D365 CE consulting practice, including strategy, operations, profitability, and future growth.
• Drive business development through client relationships, discovery sessions, solution design, estimations, and proposals.
• Oversee D365 CE implementations across Sales, Customer Service, Field Service, and Customer Insights Journeys.
• Remain hands-on with functional solution design, configuration, delivery, and implementation oversight.
• Establish delivery methodologies, best practices, solution standards, and quality controls.
• Manage, mentor, recruit, and develop consultants while collaborating with architects, developers, functional consultants, and Power Platform specialists.

Requirements

• At least 8 years of experience implementing Microsoft Dynamics 365 CE or comparable enterprise CRM solutions.
• Proven experience leading or managing a D365 CE or CRM consulting practice.
• Strong hands-on functional expertise across D365 CE, including essential Field Service experience.
• Previous experience working for a Microsoft Dynamics consulting partner.
• Consulting background covering client-facing delivery, business development, and solution design.
• Strong understanding of D365 CE applications, customer engagement processes, and the Microsoft Power Platform.
• Experience managing teams, developing consultants, and contributing to practice growth and profitability.
• Bachelor’s degree in business, information systems, or a related field.
• Excellent communication, presentation, decision-making, and stakeholder management skills, with a track record of commitment and progression in previous roles.

Culture & Benefits

• Fully remote work across the USA or Canada.
• Performance-based individual and team bonus programmes.
• Additional production, recruiting referral, and new business referral bonuses.
• Company-paid major medical, dental, life, short-term disability, and long-term disability insurance.
• 401(k) plan and increased compensation potential as the practice grows.
• Opportunity to lead an established Microsoft Dynamics consulting practice with a growing D365 CE team.