Senior Technical Product Manager (Ticketing)

Location: Frankfurt, Germany; on-site.

Company

hirify.global develops API-first event ticketing technology for global live entertainment brands, supporting over 10 million end users and more than 1 billion requests per month.

What you will do

• Drive cross-functional B2B and B2B2C product initiatives from concept through execution, launch, and post-release iteration.
• Identify high-impact opportunities to improve user acquisition, engagement, and retention.
• Partner with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features.
• Maintain technical and operational documentation, including operational runbooks.
• Perform root-cause analysis of user frustration and translate ambiguous inputs into clear action plans.
• Communicate strategy, progress, and trade-offs with leadership and internal stakeholders, while mentoring engineers and designers.

Requirements

• 5+ years of experience as a technical product manager driving digital products in B2B or B2B2C environments.
• Experience driving initiatives from initial concept through launch and continuous post-release improvement.
• Educational background or hands-on experience in software engineering or a similar field.
• Strong technical literacy, including the ability to discuss system architecture, work closely with engineering teams, and make technical trade-offs.
• Ability to combine quantitative metrics, analytics, and A/B testing with qualitative user feedback to build product cases and conduct root-cause analysis.

Nice to have

• Experience in event technology, ticketing platforms, or high-volume transactional e-commerce or SaaS ecosystems.

Culture & Benefits

• Work on mission-critical technology for festivals, sports events, and other live entertainment experiences.
• Join a profitable, VC-backed company with continued investment in people, products, and long-term growth.
• Collaborate with more than 160 professionals across six global offices.
• Work in a diverse, merit-driven environment focused on learning, shared wins, and collective growth.
• Contribute to an inclusive workplace where different perspectives and backgrounds are valued.