Lead Talent Development Specialist - WFNJ

Location: Hackensack, New Jersey, United States; primarily in a defined office environment with specified hours. Travel and availability for out-of-office meetings and conferences are required.

Salary: USD 35–36 per hour.

Company

hirify.global delivers workforce development services through career centers, community and partner sites, helping job seekers and career changers advance into sustainable, high-growth, high-demand industries.

What you will do

• Review case files and records to ensure compliance with contractual agreements, federal, state, and local workforce laws and mandates.
• Perform case management, eligibility determination, data entry, and filing activities for customers as needed.
• Implement and enforce quality assurance plans, conduct reviews, recommend corrective actions, and monitor corrective action plans.
• Compile data and report progress for workforce programs.
• Create, implement, and monitor Standard Operating Procedures.
• Conduct trainings, orientations, presentations, and individual or group interactions with people from diverse backgrounds.

Requirements

• At least three years of related experience.
• Experience conducting quality assurance activities, including planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor, or case manager.
• Knowledge of quality assurance procedures and federal, state, and local workforce coalition laws and mandates.
• Working knowledge of computers and data management processes.
• Knowledge of eligibility determination processes and filing procedures.
• Good communication, telephone, and customer service skills.
• Demonstrated ability to conduct training sessions and presentations.
• Bachelor’s degree in a related field. An equivalent combination of acceptable related experience and training may substitute for up to two years of the education requirement on a year-for-year basis.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Culture & Benefits

• Work is primarily performed in a defined office environment and requires extensive standing, sitting, computer, phone, and deskwork.
• Flexible hours may be required.
• Learning opportunities and networking programs are available.
• Equal employment opportunities and reasonable accommodations are provided in accordance with applicable law.