Senior Manager, Logistics — Cost & Speed

Location: New York, NY, United States

Salary: $149,000–$165,000 annually

Company

hirify.global operates a mealtime platform that combines dishes from more than 20 exclusive restaurants into one order and manages the dining experience from recipe development through technology and on-site culinary operations.

What you will do

• Set the vision and roadmap for courier payments, offer pricing, base pay, market adjustments, bonuses, and incentives.
• Own the annual driver payments and incentives budget, including planning, forecasting, spend pacing, variance explanations, and investment decisions with Finance.
• Lead and develop the Courier Payments & Incentives team, setting priorities, coaching analytical and operational talent, and establishing accountability.
• Design engagement and incentive programs for activation, peak-demand participation, retention, and reactivation across markets and courier segments.
• Partner with Analytics and Data Science on controlled experiments, causal analysis, forecasting, incentive targeting, budget scenarios, and anomaly detection.
• Work with Product, Engineering, Legal, Finance, and Operations to improve pay calculation, offer pricing and bidding, incentive delivery, payment accuracy, controls, and execution.

Requirements

• Bachelor’s degree or equivalent practical experience in analytics, economics, finance, operations, engineering, or a related field.
• 8–10 years of relevant experience in marketplace operations, analytics, pricing, payments, incentive strategy, or a related field, with ownership of measurable financial and operating outcomes.
• 3–5 years of people management or team leadership experience, including coaching analytical talent, setting priorities, and developing a team.
• Hands-on SQL and advanced Excel or comparable financial modeling skills, including data interrogation, scenario building, and assumption analysis.
• Experience designing experiments, evaluating incentive effectiveness, and distinguishing correlation from incremental impact.
• Practical experience using AI tools to accelerate analysis and improve decisions, with the judgment to validate outputs.
• Strong foundation in analytics, marketplace pricing, courier or contractor payments, or algorithmic offer pricing and bidding.
• Experience with independent-contractor, gig-economy, delivery, transportation, or other distributed service networks, including the interaction of earnings, incentives, supply, and demand.
• Demonstrated budget ownership and partnership with Finance and Analytics, including forecasting, unit economics, investment allocation, and executive communication.
• Ability to turn complex analysis into operating strategy and deliver through Product, Engineering, Data Science, Legal, and Operations.
• Strong business judgment, attention to detail, and a record of improving cost and service outcomes while building a reliable and competitive courier earning experience.

Nice to have

• Python or R experience.
• Forecasting, optimization, and Tableau or comparable visualization tools.
• Experience with dynamic pricing, auctions, or bid optimization.

Culture & Benefits

• Full-time employment with equity and a 401(k).
• Medical, dental, and vision plan options.
• Company-paid short- and long-term disability coverage.
• Paid time off, flexible time off for exempt employees, paid vacation for non-exempt employees, paid sick leave, and paid parental leave.
• Discounted meals and exclusive perks across the hirify.global family of brands.
• Objective hiring practices with a commitment to diversity, equity, and inclusion.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation requests during the interview process can be directed to the recruiter.