BPO Sales Director (BPO)

Location: Remote, United States; based in Dallas, TX, with 25–35% travel and prospect visits to delivery centers in Mexico.

Salary: $135,000–$150,000 per year, plus uncapped commission.

Company

hirify.global operates a 2,000+ seat BPO providing nearshore contact center and back-office services from two facilities in Mexico.

What you will do

• Hunt, qualify, and close new clients for inbound, outbound, and back-office BPO services.
• Build a self-sourced pipeline through personal networks, LinkedIn, referrals, cold outreach, conferences, and trade shows.
• Partner with B2B marketing on targeted campaigns, account-based outreach, content, events, and lead follow-up.
• Run full-cycle complex sales, including discovery, solution design, proposals, RFP responses, pricing, negotiation, and contract execution.
• Engage operations leaders, procurement, and C-suite decision makers, including COOs, across buying committees.
• Maintain HubSpot pipeline and forecast data, achieve new-revenue quotas, and transition closed deals to Operations and Client Services.

Requirements

• 5+ years of B2B new-business sales experience with a proven record of meeting or exceeding quota.
• Proven ability to self-source and close complex, multi-stakeholder deals of $500K or more.
• Ability to build pipeline from scratch through cold outreach without relying on inbound leads or inherited accounts.
• Established professional network and active LinkedIn presence, ideally among insurance, financial services, or other regulated-industry decision makers.
• Experience selling to operations leaders and C-suite executives.
• Strong presentation, proposal-writing, and negotiation skills.
• Ability to work independently, stay organized, and work effectively remotely.
• Proficiency with CRM systems and sales prospecting tools; HubSpot is preferred.
• Ability to travel 25–35%.

Nice to have

• Experience selling BPO, contact center, outsourcing, claims, or similar services.
• Existing relationships with P&C carriers, MGAs, agencies, health plans, or TPAs.
• Familiarity with policy servicing, billing, FNOL, claims, customer service, and back-office insurance operations.
• Experience selling nearshore or offshore delivery solutions.
• Training in Miller Heiman, Target Account Selling, Challenger, MEDDIC, or another strategic selling methodology.
• Experience with RFPs, procurement teams, and outsourcing advisors.
• Bachelor's degree or equivalent experience.
• English/Spanish bilingual fluency is a positive but not required.

Culture & Benefits

• Remote and hybrid work options when eligible.
• Medical, dental, vision, and life insurance.
• Paid time off, retirement plan with company match, and performance-based bonuses.
• Education advancement through the hirify.global Enablement Scholarship Fund and fitness reimbursement of up to $15 per month.
• Inclusive workplace with Diversity, Equity, and Inclusion initiatives, an Employee Assistance Program, and optional insurance plans.