Technical Sales and Customer Success (Protein Engineering)

Location: Switzerland; remote

Company

hirify.global is building an automated lab that gives AI agents access to physical biology experiments through integrated software, hardware, laboratory workflows, observability, data-processing pipelines, and AI systems.

What you will do

• Own the full customer lifecycle, including prospecting, technical sales, deal closing, onboarding, and ongoing account management.
• Act as the technical customer contact, understand protein-engineering goals, and recommend appropriate binding, expression, thermostability, and enzyme-activity experiments.
• Explain assay capabilities including BLI, SPR, cell-free expression, and emerging assay types, including when each is appropriate and how to interpret the data.
• Work with the biology team to design experiments correctly, troubleshoot unexpected results, and communicate findings clearly.
• Build and maintain a commercial pipeline across AI-driven protein-design companies, biotech startups, pharma R&D teams, and academic labs; prepare tailored proposals and quotes.
• Represent hirify.global at conferences and industry events and feed customer insights back to product and biology teams.

Requirements

• Scientific background in protein engineering, biochemistry, biophysics, or a related field.
• Ability to discuss binding kinetics, including KD, kon, and koff, expression systems, and assay design without external reference.
• Experience in a customer-facing technical role such as field application scientist, technical sales, or scientific account management.
• Commercial orientation with a focus on revenue, pipeline development, and closing deals.
• Strong communication skills, with the ability to adapt technical and business communication to scientists and VP-level stakeholders.
• Ability to manage an independent pipeline and priorities without heavy oversight.
• Genuine interest in AI-driven protein design and the companies working in this field.

Nice to have

• CRO or biotech vendor experience.

Culture & Benefits

• Remote work from Switzerland.
• Work at a rapidly growing biotech company serving biopharma, frontier AI, and techbio customers.
• Opportunity to contribute to AI-driven wet-lab experimentation and automated biology infrastructure.
• Work across commercial, biology, product, software, hardware, and data-processing functions.