4 дня назад
Solutions Engineer (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (AI): Building Synthesia’s DACH presales function through customer discovery, demos, proof-of-concepts, and technical solution design with an accent on SaaS demonstrations, integrations, security, compliance, and enterprise scalability. Focus on creating repeatable demo methodologies, validating API and SDK integrations, managing deal risk, and shaping a new presales playbook.
Location: Hybrid in Germany, London, or Zurich; travel for customer discovery and on-site demos as needed.
Company
Synthesia is an AI video platform for business that supports visual communication and enterprise skill development.
What you will do
- Partner with Account Executives on discovery, customer requirements, technical environments, business challenges, and deal strategy.
- Deliver customer-focused demonstrations and scope proof-of-concepts across Studio, Roleplay Sessions, and Interactive Avatars.
- Design repeatable demo methodologies, reusable integration templates, objection-handling assets, and industry playbooks.
- Provide technical guidance on platform capabilities, APIs, SDK integrations, security, compliance, and scalability.
- Validate integrations with LMS, HCM, and content systems and troubleshoot technical issues.
- Share customer feedback with Product, coordinate messaging with Product Marketing, and support clean handovers to Customer Success.
Requirements
- 2+ years of experience in pre-sales, solutions engineering, or customer-facing technical work in a SaaS environment.
- Ability to deliver structured demonstrations aligned with discovery outcomes, including Tell-Show-Tell techniques.
- Working knowledge of MEDDPICC and Command of the Message.
- Technical fundamentals in at least one area: creation flows, APIs, integrations, security, or compliance.
- Ability to identify deal risks, communicate next steps, and manage multiple proofs-of-concept, demos, and customer conversations.
- Willingness to travel for customer discovery and on-site demonstrations.
Nice to have
- Experience building presales playbooks, tooling, and best practices in a scaling environment.
- Experience with AI-native learning and enablement products.
Culture & Benefits
- Founding opportunity to shape the DACH presales function and establish its operating model.
- Collaboration across Sales, Product, Product Marketing, Customer Success, and Enablement.
- Ongoing product certifications and enablement for new releases, demonstrations, and objection handling.
- Exposure to a multi-product AI platform and enterprise deployments.
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