Manager, Software Engineering - Production Engineering

Location: San Francisco, CA; New York, NY; United States; Canada. The role can be held from a US hub or remotely in the United States. In-person onboarding is required.

Annual base salary: $258,000–$376,000 USD.

Company

Figma builds a collaborative design platform that helps teams brainstorm, prototype, translate designs into code, and iterate with AI in real time.

What you will do

• Coach and develop production engineers, including experienced technical leaders, through feedback and opportunities to shape technical strategy.
• Set priorities and guide delivery for embedded work with product and platform organizations, aligning partners on outcomes, responsibilities, and tradeoffs.
• Improve observability, incident response, and production tooling to reduce recurring toil and provide actionable operational signals.
• Partner with engineers on technical direction, design, production reviews, and ownership of technical decisions.
• Anticipate reliability and scaling challenges and prioritize improvements supporting upcoming product goals.
• Turn production incidents and product-team experience into reusable tools and practices that improve ownership and make on-call more sustainable.

Requirements

• Experience managing engineering teams and developing senior engineers, including their technical judgment, leadership, and impact.
• Experience building and operating complex software systems at scale, with technical judgment across the stack and the ability to learn unfamiliar systems.
• Experience leading complex initiatives across engineering teams and cross-functional partners, resolving competing priorities and delivering shared business goals.
• Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers’ technical ownership.

Nice to have

• Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams.
• Familiarity with traffic management, service discovery, service meshes, container orchestration, infrastructure as code, or capacity and performance engineering.
• Experience improving incident response processes and reducing on-call burden.

Culture & Benefits

• Health, dental, and vision coverage, retirement benefits with company contributions, paid time off, paid sick leave, and holidays.
• Parental leave, reproductive and family planning support, and mental health and wellness benefits.
• Flexible paid time off for eligible exempt employees, subject to manager approval.
• Possible recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
• Equity, an annual bonus plan for eligible non-sales roles, and a focus on learning and development.
• Reasonable accommodations are available throughout the application and interview process.

Hiring process

• Video interviews require candidates to keep their cameras on.
• In-person onboarding is required if hired.
• Candidates may submit up to five applications during any rolling 30-day period and may not reapply to the same role while an application is active or within 90 days of rejection.