Employee Relations Manager

Location: London, United Kingdom. Hybrid arrangement with at least four days per week in the office and flexibility to work from home one day per week; some roles may require additional in-office time.

Company

Columbia Threadneedle Investments is an investment business within Ameriprise Financial, with a global team of 2,300 people and more than 550 investment professionals across major asset classes and markets.

What you will do

• Provide consultation, guidance, and case management for sensitive employee relations matters across the EMEA and APAC regions, including performance, absence, conflict resolution, flexible working, disciplinary action, terminations, and grievances.
• Track and manage ER cases while maintaining regional case-management records and ensuring compliance with privacy requirements.
• Develop, communicate, and continuously improve HR policies and ER processes in line with business strategy, local laws, and regulatory requirements.
• Manage EMEA redundancy and TUPE processes, including documentation, risk mitigation, payment accuracy, and employee experience.
• Use ER data and metrics to identify trends, determine root causes, provide recommendations, and report significant issues and emerging legislative risks to HR leadership.
• Coach ER and HR colleagues, partner with Employment Law, and lead or contribute to cross-functional projects and process-improvement initiatives.

Requirements

• Strong working knowledge of current regional employment and labour law, legal compliance requirements, HR trends, and emerging litigation and regulatory areas.
• Strong investigative skills and experience handling sensitive employee relations matters.
• Strong written and verbal communication skills, with the ability to adapt communication style to different audiences.
• Ability to build stakeholder rapport and confidence and influence through credible advice and recommendations.
• Attention to detail and a highly organized approach to managing multiple competing deadlines.
• Team-working and collaboration skills.
• High confidentiality, professionalism, sensitivity, discretion, judgment, and decision-making ability.
• Understanding of risk appetite and ability to analyze and explain recommendations and risks.
• Confidence using workplace technology and digital tools.

Nice to have

• Awareness of European employment legislation.

Culture & Benefits

• Relationship-based, client-centric environment with in-person collaboration as a core part of working practices.
• Inclusive and performance-based culture focused on diversity, belonging, growth, and contribution.
• Permanent full-time employment.
• Flexible working requirements can be discussed during the recruitment process.
• Accessible recruitment process and reasonable accommodations for candidates with disabilities.