Instructional Systems Designer (Federal Healthcare)

Location: Remote; supports the Department of Veterans Affairs, Veterans Health Administration, and Veteran Community Care Program.

Company

hirify.global delivers digital services and technology solutions for federal agencies, including solutions supporting the health and safety of veterans, service members, and civilians.

What you will do

• Lead the analysis, design, development, implementation, and evaluation of comprehensive training programs for federal healthcare operations, business process improvements, technology modernization, and organizational transformation.
• Develop curricula, learning objectives, instructional materials, competency assessments, eLearning modules, and SCORM-compatible learning content.
• Use the VA Talent Management System for course management, publication, tracking, and training administration.
• Conduct training needs, stakeholder, and performance-gap assessments and deliver instructor-led and virtual training to professional audiences.
• Collaborate with government leadership, clinical and operational subject matter experts, program managers, and technology teams to create scalable, accessible, engaging, and measurable learning solutions for geographically dispersed audiences.
• Support LMS course testing and deployment, Section 508 accessibility compliance, training implementation, and operational readiness.

Requirements

• Bachelor’s degree in Instructional Design, Instructional Technology, Education, Learning and Development, Communications, Healthcare Administration, or a related field.
• Five or more years of professional instructional systems design experience, including development and implementation of training programs for complex organizations.
• Demonstrated experience supporting federal government training initiatives, including work with VA/VHA or comparable federal healthcare programs.
• Hands-on experience using the VA Talent Management System for course management, publication, tracking, and training administration.
• Experience designing comprehensive training curricula, learning objectives, instructional materials, and competency assessments.
• Hands-on eLearning module development experience using Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools.
• Experience conducting training needs assessments, stakeholder analyses, and performance-gap assessments, as well as delivering instructor-led and virtual training.
• Demonstrated knowledge and application of Section 508 accessibility requirements for digital training content and instructional materials.
• Strong knowledge of ADDIE, adult learning theory, instructional design methodologies, and training evaluation practices.
• Experience developing SCORM-compatible learning content and supporting LMS course testing and deployment.
• Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint.
• Excellent written communication, facilitation, stakeholder-management, and organizational skills; ability to independently manage multiple deliverables, deadlines, reviews, and stakeholder expectations.
• Ability to meet applicable VA suitability and background investigation requirements.

Nice to have

• Seven or more years of instructional design, curriculum development, or federal learning and development experience.
• Direct experience supporting VHA national program offices, VA Medical Centers, VISNs, or Veteran Community Care initiatives.
• Experience developing training for healthcare operations, referrals and authorizations, provider-network management, care coordination, clinical workflows, or health information technology.
• Experience supporting enterprise healthcare technology implementations, EHR modernization, workflow transformation, or operational readiness.
• Experience with VA-specific TMS publishing processes, curriculum administration, and training reporting.
• Advanced experience with Articulate 360, Adobe Creative Cloud, Camtasia, Vyond, or similar multimedia development tools.
• Experience developing Section 508-compliant interactive simulations, assessments, and multimedia.
• Knowledge of federal training standards, learning-management practices, and government documentation requirements.
• Experience with organizational change management, stakeholder engagement, enterprise training rollouts, Agile project delivery, training development schedules, and cross-functional implementation teams.
• Certifications such as CPTD, APTD, Prosci Change Management, or relevant instructional design credentials.

Culture & Benefits

• Culture focused on inclusion, opportunity, professional growth, and shared team success.
• Top-tier benefits package supporting physical, mental, and financial health and wellness.
• Opportunities to learn new skills, take on new challenges, and advance professionally.
• Veterans, transitioning service members, and military spouses are strongly encouraged to apply.