Squad Lead Wholesales & Platforms

Location: Hybrid, São Paulo, Brazil

Company

hirify.global provides a global full-stack cloud communication platform used to connect and communicate with customers worldwide.

What you will do

• Lead a regional cross-functional squad, defining its vision, mission, targets, metrics, and short- and long-term strategy.
• Drive achievement of gross profit, revenue, customer acquisition, existing-customer growth, and CPaaS/SaaS product-mix targets.
• Coordinate sprint planning, daily activities, work cadence, and initiatives in an Agile environment.
• Coach, motivate, align, and provide daily or weekly feedback to squad members while holding the squad accountable for results.
• Own pipeline management, opportunity management, segmentation support, and vertical or segment growth.
• Act as the main liaison with legal, finance, and other supporting teams, handling customer meetings, escalations, deliverables, absence management, and travel support or proposals.

Requirements

• Ability to understand markets, customers, and products and transfer this knowledge to squad members.
• Ability to lead and coach sales activities, distribute workloads, set goals, and remove roadblocks affecting financial KPIs.
• Ability to coordinate cross-functional stakeholders and align with Chapter Leads on people management and development activities.
• Ability to work in an Agile environment and maintain an effective delivery cadence.
• Ability to manage customer escalations, deal-support activities, and squad deliverables.

Culture & Benefits

• Hybrid, office-first work model with work-from-home flexibility and flexible working hours, subject to local regulations.
• Compensation aligned with experience, industry, and market standards, with performance-driven bonuses and regular reviews.
• Employee Stock Ownership Plan and time off, special leave days, and well-being support.
• Internal mobility, upskilling, mentorship, onboarding, and training programs.
• Short- and long-term international mobility opportunities in global hubs.
• Inclusive, diverse, and equal-opportunity workplace.