Billing Coordinator

Location: Remote (United States); Monday–Friday, 10:00 AM–6:30 PM PT or 9:30 AM–6:00 PM ET, with one Saturday per month expected.

Salary: $20–$23 per hour plus premium medical, dental, and vision coverage and equity.

Company

hirify.global provides court reporting, litigation technology, and workflow solutions for law firms, with a focus on reliable outcomes, case insights, and client experience.

What you will do

• Own the full invoicing cycle and process high-volume transactions, including PDOs and expedite requests.
• Serve as the primary point of contact for clients and providers, handling sensitive billing requests with professionalism and follow-through.
• Apply judgment to resolve billing issues, escalate appropriately, and use phone communication when efficient.
• Coordinate across internal teams to route and resolve operational issues.
• Identify process gaps and implement workflow improvements.
• Use Google Workspace, Slack, Zendesk, and other operational tools, quickly adopting new systems.

Requirements

• At least 1 year of experience in a high-volume, fast-paced environment where strong communication, critical thinking, and attention to detail are essential.
• Ability to work Monday through Friday during either 10:00 AM–6:30 PM PT or 9:30 AM–6:00 PM ET.
• Availability to work one Saturday per month.
• Ability to manage invoicing, client communication, cross-functional coordination, and independent judgment.

Nice to have

• Start-up experience.

Culture & Benefits

• Remote work with a structured U.S. business-hours schedule.
• Premium medical, dental, and vision coverage, with 100% of premiums covered for some plans.
• Stock options and equity participation.
• Coaching and support from billing leaders and professionals.
• A collaborative environment emphasizing reliability, innovation, integrity, and a hospitality mindset.
• Equal opportunity employment and interview or website-access accommodations.