Associate PartsBrokerDirect Representative

Location: Remote, United States

Company

hirify.global provides software solutions and network services for automotive parts and repair professionals, including manufacturers, dealers, suppliers, shops, repairers, and service providers.

What you will do

• Conduct high-volume outbound calls to dealership parts departments, primarily parts managers, to re-engage existing PartsBrokerDirect users and enroll new dealers.
• Identify, qualify, and follow up on business opportunities through phone and email, responding to inbound inquiries and passing qualified accounts to the broker team.
• Explain the PartsBrokerDirect program, answer dealer questions, and overcome concerns using the phone system, internal console, CRM, and offer console.
• Collaborate with brokers on territory strategies, outreach efforts, talk tracks, and sales approaches.
• Cover broker territories during absences by managing active accounts, maintaining client relationships, and supporting territory operations.
• Maintain accurate lead, account, and activity records across CRM and other internal systems.

Requirements

• High school diploma, GED, or equivalent.
• 1–2 years of experience in B2B sales, lead generation, or account management, including prospect engagement, opportunity qualification, and meeting or exceeding outbound call targets in a high-call-volume environment.
• Excellent verbal and written communication skills, with clear speech and the ability to communicate respectfully and constructively during challenging interactions.
• Confidence and resilience in handling a high daily call volume; phone-based sales experience is preferred.
• Ability to organize daily work and priorities and use time, energy, and resources to meet goals, deadlines, and deliverables.
• Ability to learn products and services and explain them in a way that resonates with customers.
• Ability to use structured selling methods and generate leads creatively and resourcefully.
• Team-oriented approach with the ability to work closely with brokers and colleagues.
• Ability to work independently, remain self-motivated, adjust to shifting priorities, and temporarily perform account management when covering broker territories.

Culture & Benefits

• Remote work within a company operating across multiple time zones and international communities.
• Collaborative culture emphasizing camaraderie, community, and individual and team contributions.
• Support for empowerment, learning, growth, risk-taking, and innovative solutions in the automotive parts and repair industry.
• No travel is required.