Microsoft Entra ID / IAM Engineer

Location: Poland; remote work arrangement. A valid visa for Poland is required.

Company

hirify.global provides software and cloud solutions, helping organizations optimize software investments, modernize applications, and use cloud, data, and AI technologies.

What you will do

• Support Microsoft Entra ID and hybrid identity services, resolving incidents and service requests in line with SLAs and ITIL processes.
• Troubleshoot authentication, access, provisioning, and synchronization issues using logs and structured analysis.
• Operate Entra capabilities including MFA, Conditional Access, PIM, identity governance, B2B, and enterprise applications or SSO.
• Implement and verify approved changes, including testing and rollback steps, and escalate risks.
• Maintain PowerShell scripts, operational automation, runbooks, and technical documentation.
• Communicate with clients and technical teams, participate in shift and on-call rotations when ready, and contribute to problem management, root-cause analysis, service improvements, knowledge sharing, and project activities.

Requirements

• Hands-on Entra ID and IAM experience, including authentication, MFA, Conditional Access, access management, and production troubleshooting.
• Knowledge of hybrid identity, Active Directory, and directory synchronization, including investigation of identity data and synchronization issues.
• Practical PowerShell skills for administration and automation.
• Experience in production support or managed services, applying ITIL incident, request, change, and problem management practices.
• Strong customer focus, communication skills, ownership, and reliable follow-through.
• A structured approach to troubleshooting, risk assessment, escalation, and production changes.
• A collaborative mindset and willingness to learn and develop technical skills.
• Fluent or professional Polish and English, written and verbal.

Nice to have

• Experience with Microsoft Identity Manager or other Identity Governance and Administration platforms.
• Experience with SQL and KQL for data analysis and troubleshooting.
• Experience with Azure Logic Apps, Azure Automation, and Microsoft Graph.
• Experience configuring or troubleshooting SSO integrations using SAML or OpenID Connect.
• Experience using Git for version control of PowerShell scripts and other automation.
• Relevant Microsoft or ITIL certifications.

Culture & Benefits

• Global company culture with defined core values and collaboration across borders.
• Mentor support during onboarding and development.
• Flexible remote work with the option to visit a local office for team relationships.
• Training and lifelong education opportunities.
• Internal feedback and development programs, including Hire to Grow.