Service Sales Specialist (Medtech)

Location: Crawley, United Kingdom; required to work from the Crawley HQ 4 days a week with 1 day working from home. Travel up to 50% of the time across the UK and Ireland.

Company

Develops precision radiation medicine, radiotherapy, radiosurgery, and integrated clinical workflow solutions used by healthcare providers in over 130 countries.

What you will do

• Manage service agreement renewals, warranty conversions, and out-of-contract opportunities across the product portfolio.
• Lead customer meetings, presentations, quotations, pricing recommendations, commercial negotiations, and order closure.
• Analyse the installed base and customer priorities to identify service, contract, upgrade, lifecycle, and replacement opportunities.
• Build customer relationships with clinical and executive stakeholders, monitor satisfaction, conduct customer health checks, and support issue resolution.
• Partner with Account Managers, Sales Specialists, Service Management, and Finance on opportunities, tenders, customer offers, revenue forecasting, and pipeline information.
• Maintain knowledge of the portfolio, service agreements, and competitors while sharing customer and market insights and participating in customer events, exhibitions, and conferences.

Requirements

• Proven sales experience, ideally in a service-based environment, with a strong understanding of consultative selling and value-based solutions.
• Excellent communication, presentation, and negotiation skills, with the confidence to build relationships with clinical and executive stakeholders.
• Commercial and proactive mindset with the ability to identify opportunities, manage priorities, and work independently and collaboratively.
• Fluent written and spoken English.
• Full, valid driving licence.
• Ability to travel up to 50% of the time across the UK and Ireland.

Culture & Benefits

• Work focused on improving access to precision cancer care.
• Up to 25 paid vacation days plus bank holidays and a Holiday Purchase Scheme.
• Private Medical Insurance, employer pension contributions, and Life Assurance.
• Cycle to work scheme and electric vehicle salary sacrifice scheme.
• Onsite subsidized restaurant at the Crawley HQ.
• Company car provided.

Hiring process

• Submit an application and résumé in English through the Apply button.