Leadership Development Specialist II (JSLD Specialist)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: On-site at the LTG Herbert R. Temple Jr. Army Readiness Center in Arlington, Virginia, with additional work at Government facilities throughout the National Capital Region. Remote work is not authorized; occasional Government-approved telework may be permitted. Travel may be required for National Guard training and education activities.
Salary: $100,000–$175,000 annually.
Company
is an SBA-verified Service-Disabled Veteran-Owned Small Business providing IT and management consulting services to Government customers.
What you will do
- Administer and provide functional support for Government Learning Management Systems, including Joint Knowledge Online (JKO) and vClass.
- Manage student registrations, course enrollments, class rosters, completion records, certificates, and training documentation.
- Create and maintain course information, schedules, training materials, and virtual classroom configurations.
- Provide technical and administrative support to students, instructors, course managers, and Government personnel.
- Troubleshoot access, registration, navigation, and LMS functionality issues; respond to help desk requests and escalate issues when appropriate.
- Track participation, attendance, progress, and certification requirements; support reporting, testing, process improvements, and compliance with DoD policies and information security requirements.
Requirements
- Experience administering or providing functional support for Learning Management Systems, including Government training platforms such as JKO, vClass, or comparable DoD learning systems.
- Experience managing course registrations, student records, course completion tracking, certificates, and administrative reports.
- Ability to troubleshoot user access, enrollment, course navigation, and LMS functionality issues.
- Experience supporting virtual classroom environments and instructor-led training.
- Strong customer service, problem-solving, technical support, organizational, and coordination skills.
- Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
- Ability to coordinate with instructors, students, and Government stakeholders.
- Active Secret clearance required.
Nice to have
- Previous experience supporting National Guard Bureau or Department of Defense training programs.
- Hands-on experience administering JKO and vClass.
- Familiarity with Government training management procedures and reporting requirements.
- Experience supporting both in-person and virtual training environments.
- Experience providing LMS help desk support and resolving technical issues.
- Knowledge of DoD information security and training records management requirements.
Culture & Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance, 401(k) with employer match, paid holidays, and PTO for sick and vacation leave.
- Commuter benefits, an employee assistance program, educational reimbursement, and pet insurance.
- On-site Government support environment with occasional approved telework.
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