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11 дней назад

Leadership Development Specialist II (JSLD Specialist)

100 000 - 175 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Leadership Development Specialist II (JSLD Specialist) (LMS Administration/DoD Training): Administering Government Learning Management Systems including JKO and vClass, managing course registrations, training records, virtual classrooms, and user support with an accent on DoD training operations and information security compliance. Focus on troubleshooting access and enrollment issues, configuring courses, tracking completion and certification requirements, and maintaining accurate administrative reports.

Location: On-site at the LTG Herbert R. Temple Jr. Army Readiness Center in Arlington, Virginia, with additional work at Government facilities throughout the National Capital Region. Remote work is not authorized; occasional Government-approved telework may be permitted. Travel may be required for National Guard training and education activities.

Salary: $100,000–$175,000 annually.

Company

hirify.global is an SBA-verified Service-Disabled Veteran-Owned Small Business providing IT and management consulting services to Government customers.

What you will do

  • Administer and provide functional support for Government Learning Management Systems, including Joint Knowledge Online (JKO) and vClass.
  • Manage student registrations, course enrollments, class rosters, completion records, certificates, and training documentation.
  • Create and maintain course information, schedules, training materials, and virtual classroom configurations.
  • Provide technical and administrative support to students, instructors, course managers, and Government personnel.
  • Troubleshoot access, registration, navigation, and LMS functionality issues; respond to help desk requests and escalate issues when appropriate.
  • Track participation, attendance, progress, and certification requirements; support reporting, testing, process improvements, and compliance with DoD policies and information security requirements.

Requirements

  • Experience administering or providing functional support for Learning Management Systems, including Government training platforms such as JKO, vClass, or comparable DoD learning systems.
  • Experience managing course registrations, student records, course completion tracking, certificates, and administrative reports.
  • Ability to troubleshoot user access, enrollment, course navigation, and LMS functionality issues.
  • Experience supporting virtual classroom environments and instructor-led training.
  • Strong customer service, problem-solving, technical support, organizational, and coordination skills.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
  • Ability to coordinate with instructors, students, and Government stakeholders.
  • Active Secret clearance required.

Nice to have

  • Previous experience supporting National Guard Bureau or Department of Defense training programs.
  • Hands-on experience administering JKO and vClass.
  • Familiarity with Government training management procedures and reporting requirements.
  • Experience supporting both in-person and virtual training environments.
  • Experience providing LMS help desk support and resolving technical issues.
  • Knowledge of DoD information security and training records management requirements.

Culture & Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance, 401(k) with employer match, paid holidays, and PTO for sick and vacation leave.
  • Commuter benefits, an employee assistance program, educational reimbursement, and pet insurance.
  • On-site Government support environment with occasional approved telework.

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