Delivery Solutions Architect - Public Sector (SLED)

Location: Remote (US-based) with up to 30% travel. U.S. citizenship is required to access classified information and satisfy federal contract and client site access requirements.

Salary: $180,000–$247,500 USD annually. Total compensation may also include an annual performance bonus, equity, and benefits.

Company

Databricks is a Data and AI company providing the Databricks Data + AI Platform, including Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog.

What you will do

• Collaborate with Solutions Architects, sales, field engineering, and customer stakeholders to understand use-case demand and accelerate adoption among State, Local, and Education customers.
• Lead technical account strategy and execution for prioritized customer use cases from technical win through onboarding, enablement, go-live, and healthy workload consumption.
• Act as the accountable technical leader and first contact for production and go-live issues across multiple use cases and complex organizations.
• Coordinate Shared Services, User Education, Onboarding and Technical Services, Support, Professional Services, Product, and Engineering resources.
• Create and execute plans for production acceleration, enablement, product adoption, cloud cost control, tuning, optimization, and executive and operational governance.
• Provide internal and external KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progression to the Technical GM.

Requirements

• U.S. citizenship is required.
• 7+ years of experience accountable for technical project or program delivery in Data and AI, including contributing to technical debates and design choices with customers.
• Programming experience in Python, SQL, or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems and of attributing business value and outcomes to project deliverables.
• Technical program or project management experience, including accountability for account, stakeholder, and resource management.
• Experience resolving complex, important escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex program or project delivery.
• Track record of overachievement against quota, goals, or similar objective targets.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
• Ability to travel up to 30% when needed.

Culture & Benefits

• Comprehensive benefits and perks are offered, with details varying by region.
• Compensation may include an annual performance bonus, equity, and benefits.
• Databricks supports an inclusive workplace and equal employment opportunity.