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7 дней назад

Product Growth Manager (Healthcare)

150 000 - 195 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Product Growth Manager (Healthcare): Improving member, employer, and broker engagement across lifecycle journeys, messaging, and in-product experiences with an accent on Braze, data-driven experimentation, and healthcare engagement. Focus on designing targeting and trigger logic, building personalized communication journeys, and solving complex conversion problems with Product, Engineering, and Data.

Location: Austin, Texas; New York, New York; San Francisco, California; Remote (US)

Salary: $150,000–$195,000 USD per year

Company

hirify.global helps companies provide employees with flexible healthcare budgets so they can choose suitable coverage and care while employers maintain predictable costs.

What you will do

  • Identify where members, employers, and brokers get stuck and determine the causes.
  • Build and test engagement and conversion improvements across email, SMS/RCS, transactional messaging, and in-product experiences.
  • Own targeting, triggers, sequencing, frequency, and personalization logic for customer communications.
  • Build new engagement mechanisms, including two-way messaging, RCS, personalization, and language preferences.
  • Partner with Product, Engineering, and Data when solutions require product changes beyond messaging.
  • Measure outcomes, learn from experiments, and use results to prioritize future work.

Requirements

  • 5+ years of experience in growth, product engagement, lifecycle/CRM, or a similar role.
  • Experience owning engagement or conversion metrics and shipping initiatives that improved them.
  • Hands-on experience with Braze or a similar platform, including independently building and testing journeys.
  • Ability to use data to identify problems, form hypotheses, and measure solution outcomes.
  • Product-builder mindset with the judgment to determine when messaging is sufficient and when the product must change.

Nice to have

  • Experience across multiple engagement surfaces beyond email.
  • Ability to use SQL or analytics tools to answer questions independently.
  • Experience with complex customer journeys or products serving multiple audiences.
  • Experience in healthcare, benefits, fintech, or another regulated industry.
  • Use of AI as part of the working process.
  • Optimism and resilience when facing adversity.

Culture & Benefits

  • Ownership and trust to make good decisions.
  • Fast-paced environment focused on learning from customers and continuous improvement.
  • Collaborative problem-solving across teams and titles.
  • Focus on building the right solution rather than following a perfect process.

Hiring process

  • Initial conversation with a recruiter.
  • Hiring manager conversation, including a product review discussion.
  • Conversations with Product, Engineering, and cross-functional teammates, followed by a final conversation with executive leadership.
  • Most candidates complete the process within three weeks.

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