Team Lead, Hospitality Sales (AI)

Location: Montreal, Quebec, Canada

Company

hirify.global provides a cloud commerce platform that helps retail, hospitality, and golf businesses manage online and physical operations, payments, financial solutions, and supplier connections.

What you will do

• Lead, coach, and develop a pod of Sales Development Representatives across inbound and outbound sales motions.
• Build SDR plans, maintain target lists, define prospecting approaches, and align activity with Account Executive capacity.
• Use AI tools for account research, target mapping, prospect prioritization, and sales planning.
• Set and monitor KPIs for qualification, pipeline, conversion, lead quality, handoff, and team performance.
• Partner with the Sales Manager and AEs on sales excellence, opportunity reviews, deal support, and customer-conversation preparation.
• Train team members, roll out sales initiatives, and develop strategies to improve sales performance and customer outcomes.

Requirements

• Relevant B2B sales experience, preferably in solution sales or a technology environment.
• Fluent English is required as the working language.
• Strong communication, customer-service, phone, listening, coaching, and prioritization skills.
• Understanding of business development and sales best practices, with a data-driven approach to performance metrics.
• AI fluency, including responsible use of AI tools for research, targeting, prioritization, and planning.
• Experience with Salesforce and knowledge of Mac OS X and iOS; open availability is required.

Nice to have

• French or other language fluency.
• Hospitality experience.
• One to two years of coaching or team leadership experience.
• Bachelor’s degree.

Culture & Benefits

• Flexible work environment with flexible paid time off and remote work policies.
• Performance-oriented, diverse, inclusive, and employee-led culture.
• Equity options, pension contributions, health and wellness credit, and enhanced parental leave.
• Training opportunities, global mobility, volunteer time off, and employee interest groups.
• Computer purchase program and career development opportunities.