AI Revenue Operations Specialist

Location: Remote; work from home.

Estimated total compensation: $90K–$120K, plus equity.

Company

hirify.global is a fast-growing generative AI platform for teachers, serving more than 7 million educators worldwide and focused on improving education through responsible AI.

What you will do

• Translate evolving business needs into prioritized workflows and scalable systems improvements.
• Prototype AI-assisted workflows for call summaries, account health signals, renewal risk detection, and ticket triage, then move successful solutions into production.
• Evaluate and configure AI capabilities across Salesforce Agentforce/Einstein, Gong, Intercom, and other GTM tools.
• Administer and troubleshoot Salesforce and GTM systems, including flows, automations, reporting, and integrations.
• Create reusable prompts, agent instructions, templates, documentation, and process standards.
• Lead cross-functional projects, align stakeholders, and maintain clear, reliable CX systems and reporting.

Requirements

• 2–4 years of experience in customer experience, revenue operations, or GTM operations, ideally in SaaS.
• Hands-on Salesforce administration and development experience, including flows, automations, and reporting.
• Strong technical troubleshooting skills and the ability to translate business needs into system solutions.
• Proficiency in Google Sheets and basic SQL, with the ability to learn additional GTM tools.
• Practical experience using LLMs such as Claude or ChatGPT, along with prompt design and output-quality evaluation.
• Experience managing stakeholders, documenting processes, and prioritizing operational improvements.

Nice to have

• Familiarity with Gong, Chili Piper, Skilljar, Intercom, or similar CX-enablement platforms.
• Experience supporting Product-Led Growth teams or strategies.
• Experience in high-growth or startup-like environments.

Culture & Benefits

• Remote work with a culture centered on relationships, trust, communication, and collaboration.
• Unlimited time off for full-time employees.
• Employer-paid health insurance options, with dental and vision coverage available.
• Stock options vesting over four years, 401(k) match, and a monthly wellness stipend.
• Mission-driven work focused on making education more efficient and equitable through responsible AI.